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Turnitin is seeking an experienced UX Writer to join its remote-first team. You will be responsible for creating clear, user-centered product content and contributing to content decisions across the end-to-end product development process. Working closely with designers, product managers, researchers, and other stakeholders, you will write, review, and refine product content across the user experience—from interface copy and onboarding to product guidance and release notes.
In this role, you will apply UX writing principles, style guidance, accessibility considerations, and user research to make complex experiences clearer, more consistent, and easier to use. You will explain the reasoning behind content choices to stakeholders, manage project-level feedback loops, and use Jira to track and deliver work within a structured sprint process.
You must have a bachelor's degree in English, Writing, Technical Communication, Human-Computer Interaction, UX Design, Linguistics, Communications, Education, or a related field (or equivalent practical experience). You'll need 2–7 years of industry experience in UX writing, technical writing, or related fields such as education, communications, or product management. A strong writing portfolio demonstrating multiple methods and approaches, along with tangible outcomes and impact, is essential.
Key qualifications include proven experience writing user-centered product content; strong writing skills with excellent grammar and attention to detail; ability to balance multiple project work tracks; demonstrated ability to transform data-driven insights into actionable content recommendations; confident stakeholder management; and experience with Jira and Agile methodology. Desirable skills include experience with CMSs like Zendesk, structured content using HTML markup, and writing for AI-powered products.
Turnitin is a global education technology pioneer with over 25 years of experience promoting academic integrity. The company operates in a remote-first culture across 35+ countries and offers comprehensive total rewards including generous time off, health and wellness programs, and a collaborative, inclusive work environment.
