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Salary: USD 95,000 - 110,000 / annual
Havenly Brands operates a portfolio of home furnishings and design brands (Havenly, Interior Define, The Citizenry, Burrow, Inside, St. Frank) and is seeking a Trade Sales & Enablement Manager to own the execution engine behind the trade business strategy.
In this role, you will drive day-to-day trade operations and sales execution, translating strategy into revenue. You'll partner across sales, marketing, customer experience, supply chain, and RevOps to move key metrics: application-to-order conversion, repeat rate, cross-brand shopping, and active-account growth.
Key responsibilities include:
- Building and maintaining routing logic for rep books across inside (retail) and outside sales teams, ensuring accounts move to the right hands quickly and no opportunity sits idle
- Analyzing trade motion structure, including book structures, engagement volume, sales activities, and deal management from creation through conversion
- Operating trade program mechanics: tier progression, earned perks delivery, and feedback loops into marketing and sales leadership
- Managing cross-brand shopping mechanisms, including promo and pricing management across brands
- Designing and executing trade sequences and campaigns for acquisition, onboarding, and re-engagement; writing and QA'ing copy, testing and iterating to lift conversion and repeat rates
- Administering trade CRM and HubSpot to ensure data integrity and trustworthy routing and reporting
- Building self-serve dashboards and automated alerts for trade performance reporting (application health, conversion, tier movement)
- Creating prioritization signals for the field, including leading indicators like primed leads, idle accounts, and stalled deals
- Serving as the voice-of-the-trade to leadership, surfacing ground-level insights and escalating cross-functionally
- Acting as the single point of contact between CX and Supply Chain for trade, establishing escalation paths and unblocking stuck orders
- Managing the special-order request process end-to-end
You'll drive sales teams to actively work their pipeline using triggered alerts and account-prioritization views, keeping the pipeline clean and reporting trustworthy. This is a build-and-automate role as much as a sales role: you'll lean on tooling, dashboards, and triggered alerts rather than manual follow-up.
Havenly is the #1 residential interior design service in America, architecting the future of how millions design their homes using proprietary 3D visualization technology, a worldwide network of AI-empowered designers, and a revolutionary customer-facing AI design assistant.
Requirements: The posting does not explicitly state years of experience, education, or specific certifications required. However, the role expects demonstrated ability to conceive, design, and implement processes or systems with measurable business outcomes; comfort with data analysis and pulling insights from anonymized datasets; proficiency with CRM platforms (HubSpot experience a plus); and experience in sales operations, sales enablement, or trade/B2B sales execution. Current work authorization in the United States on a full-time basis is required; no sponsorship is offered.
