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Salary: USD 105,000 - 126,500 / annual
PagerDuty (NYSE: PD) is seeking a Territory Executive to own a defined territory of mid-sized customer accounts and drive expansion revenue through strategic account management and consultative selling. You will engage directly with C-level executives and key decision-makers to deepen relationships, expand adoption of PagerDuty's Operations Cloud, and deliver measurable business outcomes.
As a Territory Executive, you will be responsible for driving growth within your territory by identifying and executing upsell and cross-sell opportunities in existing mid-sized accounts. You will build and sustain strategic relationships with C-suite executives through consultative, in-person engagement. You will develop comprehensive territory and account plans that identify expansion opportunities, competitive risks, and customer priorities. A key part of your role is championing the adoption of PagerDuty's Operations Cloud to deliver tangible value and expand platform usage across customer organizations.
You will manage your sales pipeline accurately using Salesforce and the MEDDICC qualification framework, ensuring disciplined forecasting and opportunity management. Collaboration is essential—you will work cross-functionally with Solution Consultants, Customer Success Managers, Renewal Managers, and Product teams to ensure a seamless customer experience and coordinated go-to-market execution.
PagerDuty is the global leader in AI-first digital operations, trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, including customers like Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, and Zoom. The company operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto.
REQUIREMENTS:
- 3–5 years of experience in B2B sales, account management, or expansion-selling roles within SaaS or enterprise software
- Proven success in meeting or exceeding quota within a defined territory
- Demonstrated ability to sell to and influence C-level executives and technical stakeholders
- Proficiency using Salesforce (SFDC) for pipeline management and forecasting
- Bachelor's degree or equivalent experience
PREFERRED QUALIFICATIONS:
- Experience applying MEDDICC and Command of the Message (COM) methodologies in complex sales cycles
- Strong understanding of multi-product SaaS sales motions and consultative selling at the enterprise level
- Experience selling into high-growth or high-potential accounts across AMER, EMEA, APAC, or Public Sector verticals
- Familiarity with Operations Cloud or DevOps environments
- Results-oriented mindset with exceptional collaboration, negotiation, and presentation skills
