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Salary: USD 105,000 - 126,500 / annual
PagerDuty (NYSE: PD) is the global leader in AI-first digital operations, trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500. The company is seeking a Territory Executive to own a defined territory of mid-sized customer accounts with significant expansion potential.
In this role, you will combine strategic account management with consultative selling to drive growth, deepen executive relationships, and expand adoption of PagerDuty's Operations Cloud. You will engage directly with C-level stakeholders and deliver measurable business outcomes across your territory.
Key responsibilities include:
- Drive revenue growth within a defined territory through upsell and cross-sell motions in existing mid-sized accounts
- Build and sustain relationships with C-level executives and key decision-makers through consultative, in-person engagement
- Develop and execute territory and account plans identifying expansion opportunities, competitive risks, and customer priorities
- Champion adoption of PagerDuty's Operations Cloud to deliver tangible value and expand platform usage
- Accurately forecast and manage sales pipeline using Salesforce and the MEDDICC qualification framework
- Collaborate cross-functionally with Solution Consultants, Customer Success Managers, Renewal Managers, and Product teams
The ideal candidate is a strategic seller who thrives in fast-paced environments, excels at executive engagement, and has a proven track record of driving multi-product growth within existing customer portfolios.
QUALIFICATIONS:
Basic Requirements:
- 3-5 years of experience in B2B sales, account management, or expansion-selling roles within SaaS or enterprise software
- Proven success in meeting or exceeding quota within a defined territory
- Demonstrated ability to sell to and influence C-level executives and technical stakeholders
- Proficiency using Salesforce (SFDC) for pipeline management and forecasting
- Bachelor's degree or equivalent experience
Preferred Qualifications:
- Experience applying MEDDICC and Command of the Message (COM) methodologies in complex sales cycles
- Strong understanding of multi-product SaaS sales motions and consultative selling at the enterprise level
- Experience selling into high-growth or high-potential accounts across AMER, EMEA, APAC, or Public Sector verticals
- Familiarity with Operations Cloud or DevOps environments
- Results-oriented mindset with exceptional collaboration, negotiation, and presentation skills
