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Salary: USD 125,000 - 200,000 / annual
HeartFlow is a publicly traded medical technology company (HTFL) that develops AI-driven diagnostic solutions for coronary artery disease, the leading cause of death worldwide. The company's flagship product, HeartFlow FFR_CT Analysis, provides a non-invasive, AI-powered cardiac test that generates a 3D color-coded model of coronary arteries to assess blood flow impact. The product is cleared for use in the US, UK, Europe, Japan, and Canada, and has been deployed for over 750,000 patients globally.
The Territory Account Manager (TAM) will serve as HeartFlow's primary representative within a designated geographic region (Roanoke and Charlottesville, VA). This is a customer-facing role focused on driving adoption of HeartFlow's cCTA and FFR_CT clinical pathways among key strategic hospital and health system accounts. The TAM will spend approximately 20–25% of time traveling to customer sites.
Key Responsibilities:
- Develop and execute business development plans with key strategic accounts to drive growth and adoption of the cCTA and FFR_CT clinical pathway, working closely with account stakeholders.
- Facilitate cross-functional collaboration across HeartFlow's organization, including Territory Sales Manager, Marketing, Market Access, CT Apps, Product Development, and Clinical teams. Coordinate deployment of internal leadership and physician mentors, organize dinner programs, VIP visits, CT pathway road-shows, and referring physician office meetings.
- Build and maintain relationships with referring physicians and clinical stakeholders to increase HeartFlow usage within assigned accounts.
- Educate customers on HeartFlow's value proposition through presentations and discussions with referring MDs.
- Champion HeartFlow and build physician advocacy.
- Meet or exceed quota for strategic accounts and drive cCTA growth (conversion of non-invasive tests) and FFR_CT penetration/case growth over baseline (measured in % and $).
Requirements:
- 4-year degree with 5+ years of related sales or clinical experience, OR 2-year degree with 7+ years of related sales or clinical experience.
- Degree in Science, Medical, Business, Marketing, or Technical field preferred.
- Proven sales skills and track record of sales achievement.
- Account development experience; building and supporting strong clinical programs preferred.
- Clinical/technical proficiency; quick learner able to grasp and disseminate new clinical/technical information to customers.
- Ability to develop relationships with key account stakeholders (administrative staff, cardiologists, referring physician practices, hospital marketing, strategic personnel).
- Cross-functional coordination skills to support focused customers and execute program development plans.
- Customer-focused mentality with strong problem-solving ability under pressure.
- Ability to explain medical technologies to referring physicians and healthcare professionals.
- Knowledge of cardiac patient pathways and diagnostic technology preferred.
- Self-motivated; ability to initiate, organize, and complete projects.
- Excellent verbal and written communication skills; professional etiquette.
- Experience with Salesforce.com or similar CRM.
- Prior experience in medical device, cardiology pharmaceuticals, cardiology radio-pharmaceuticals, hospital, or medical software highly desired.
- Experience introducing new cardiovascular technologies into hospitals highly desired.
