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Ozow is a leading fintech company redefining digital payments in South Africa and beyond. We're seeking a commercially driven and technically fluent Technical Sales Lead to steer how Ozow designs, sells, and delivers payment solutions across our entire merchant base.
This is a growth role that owns the approach to both existing and prospective merchants, turning Ozow's product capability and payment rails into solutions that win new business, deepen relationships, and retain merchants while opening new revenue streams. The role brings together commercial, product, and partnership thinking in one place.
Bank and partner relationships are central to this role—they are the building blocks from which solutions are made. You will work closely with the CEO, Growth and Commercial, Product, and Engineering teams, and will build and lead a team over time.
Key responsibilities include:
• Merchant Solutions Strategy: Own how Ozow approaches its merchant base, shaping a more deliberate and differentiated way of engaging both existing and prospective merchants. Define the solution proposition across the base, from repeatable solutions that scale to bespoke solutions for larger and more complex merchants.
• Partnership & Relationship Development: Develop and nurture strategic relationships with banks and partners that form the foundation of Ozow's payment solutions. Identify and activate partnership opportunities that expand Ozow's reach and capability.
• Revenue Growth & Retention: Drive new merchant acquisition and deepen existing merchant relationships through tailored solution design. Identify upsell and cross-sell opportunities to increase customer lifetime value.
• Cross-functional Collaboration: Work with Product and Engineering to translate merchant needs into product roadmap priorities. Collaborate with Commercial teams to ensure solutions are viable and profitable.
• Team Building: Build and lead a technical sales team that can execute the merchant strategy and support complex deal cycles.
You will be a bridge between Ozow's technical capabilities and merchant needs, combining sales acumen with technical fluency to create compelling value propositions.
