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Salary: USD 62.53 - 76.6 / hourly
Roblox is seeking a Technical Developer Connections Manager to support and scale its creator ecosystem. In this role, you'll act as a trusted technical partner to high-impact creators across strategic genres (RPG, FPS, Sports), supporting their growth, technical execution, and long-term success on the platform.
Key responsibilities include:
- Serving as a technical point of contact for creators, providing hands-on support, guidance, and best practices
- Diagnosing and resolving performance, stability, and scalability issues in live games and experiences
- Owning and managing high-priority creator escalations, including participation in an on-call rotation covering weekends and holidays (with flexible scheduling and compensatory time off)
- Partnering with product and engineering teams to coordinate real-time responses to platform incidents and creator-impacting issues
- Acting as a communication bridge between creators and internal teams, ensuring clarity, transparency, and timely updates
- Building internal tools and workflow automations (e.g., using Python) to improve response times, data visibility, and team efficiency
You'll leverage deep expertise in Roblox Studio, performance optimization, and live-operations troubleshooting to help creators build stable, high-performing experiences while strengthening long-term relationships across the platform.
The role is based in San Mateo with hybrid flexibility: onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday.
REQUIREMENTS:
- 5+ years of experience in game development or interactive experience development
- Bachelor's degree in a technical field or equivalent practical experience
- Hands-on experience building on Roblox and/or comparable creator platforms
- Deep understanding of the Roblox platform, Roblox Studio, and the creator ecosystem
- Strong expertise in performance optimization, debugging, and profiling for live games or experiences
- Proficiency in Lua, including scripting for tooling, automation, or diagnostics; familiarity with Python, C#, and .NET is a plus
- Experience with Roblox Studio workflows, tools, and production pipelines
- Ability to collaborate effectively across technical and non-technical teams
- Excellent verbal and written communication skills, with ability to explain complex technical concepts clearly
- Creator-first mindset, demonstrating empathy, patience, and professionalism in high-pressure situations
- Proactive, self-directed approach with strong ownership over work and personal workflow management
