SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 148,000 - 204,000 / annual
Okta's Office of the CTO for Strategy & Customer Zero is seeking a Technical Content Lead to translate complex technological initiatives and enterprise security architectures into dynamic, engaging content for three primary stakeholder audiences: the Customer Zero Team (internal technology adoption and deployment lessons via Okta TV, webinars, whitepapers, and conferences), the Executive Sponsor Program (executive briefs, thought leadership, and strategic messaging for CxO relationships), and the CTO for Strategy (whitepapers, vision documents, FAQs, and strategic briefs on technology roadmaps).
You will craft high-impact messaging that balances technical rigor, brand alignment, and customer-facing impact. Key responsibilities include: writing and publishing dynamic technical content tailored for executive, internal, and customer audiences; partnering with Identity engineering teams to transform real-world internal deployments into practical guidebooks and reference architectures; collaborating with the CTO to translate vision and product direction into compelling narratives; coordinating with Marketing, Legal, Sales, Customer Success, and Product teams to ensure alignment with brand standards and compliance; developing strategic messaging assets for high-touch enterprise engagements; and influencing content architecture and publication workflows to ensure consistency and quality across strategic communications.
This is a hybrid role with offices in Dallas, Atlanta, and San Francisco. You will report to the Office of the CTO and work at the intersection of technology strategy, customer success, and executive communications.
REQUIREMENTS:
- Bachelor's degree in English, Journalism, Communications, Technical Writing, or related field (preferred)
- 5+ years of experience as a technical writer, security communications analyst, or corporate technology writer in enterprise SaaS, Cloud, or Cybersecurity environments
- Expert-level written and verbal English fluency with exceptional storytelling capabilities, demonstrated through a portfolio of published long-form work for executive and technical audiences
- Proven track record of successfully partnering with Legal, Marketing, Sales, and Executive leadership on complex review processes and sensitive communications
- Ability to digest complex cloud, enterprise security, API, and digital identity concepts and articulate them accurately for both technical and non-technical audiences
- Creative storytelling ability with capacity to simplify technical jargon into concise, compelling content without losing intent; ability to challenge narratives and test approaches while meeting publication standards
- Self-starter mindset with strong ownership traits; ability to lead multi-faceted documentation projects from concept to completion under dynamic timelines; excellent cross-functional collaboration skills
