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Monzo is a fintech company on a mission to make money work for everyone, offering personal and business bank accounts, joint accounts, credit cards, savings, investments, and pensions in the UK.
You will lead the Tech Hiring team as a Player Coach, managing a small squad of Recruiters while remaining hands-on with recruitment. This is a leadership role combining people development with direct hiring delivery.
Key Responsibilities:
• Lead hiring strategy for your tech business area, partnering with Executives and senior stakeholders to shape hiring plans, organizational design, and recruitment strategy. Work closely with Workforce Planning and Business Hiring leadership to understand demand and ensure team focus on high-impact hiring.
• Manage, coach, and develop a team of Recruiters, creating an environment where people do their best work. Support them through complex hiring challenges, provide thoughtful feedback, help them grow their careers, and ensure consistent excellent hiring outcomes. Balance day-to-day coaching with decisions about priorities, workload, and resource allocation.
• Stay hands-on with hiring by personally managing a requisition load. Partner with Hiring Managers to design effective assessment processes, challenge thinking where needed, and deliver exceptional candidate experiences from first conversation through offer. Recruit across all levels from individual contributors to senior leaders, leading by example.
• Raise the bar on hiring quality by using data, market insights, and candidate feedback to identify opportunities, refine processes, and influence hiring decisions. Help embed inclusive hiring practices and continually improve quality, efficiency, and candidate experience.
• Be an expert in your market by proactively sourcing exceptional talent, understanding competitor activity, and sharing market insights with Hiring Managers and your team. Help shape hiring strategies to attract diverse, high-quality candidates in competitive markets.
• Contribute to the growth of the Tech Hiring team by working closely with other Hiring Leaders to share best practice, solve cross-functional hiring challenges, and help shape team evolution as Monzo grows.
Requirements:
• Significant experience recruiting in-house within tech functions (e.g., Product, Engineering, Data, Design)
• Proven experience managing or coaching Recruiters with a track record of helping others develop and succeed
• Excitement about a player-coach role combining people leadership with hands-on recruitment
• Comfort partnering with senior stakeholders including VPs and executives, influencing hiring strategy and challenging constructively
• Experience recruiting across a range of levels from mid-level hires through Senior Manager and Director roles
• Excellent sourcing skills and ability to attract outstanding passive talent
• Ability to use data and market insights to influence hiring decisions and improve recruitment processes
• Passion for inclusive hiring and creating exceptional candidate experiences
• Ability to build trusted relationships quickly and thrive in fast-moving, collaborative environments
Desirable:
• Experience managing hiring teams across multiple locations or hybrid/remote environments
• Background recruiting tech roles within high-growth startups or scale-ups
• Experience partnering closely with workforce planning or capacity planning teams
• Track record helping build or improve recruitment processes at scale
