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Veeva Systems is a mission-driven public benefit corporation and pioneer in industry cloud for life sciences. This role reports to the Director of Product – OpenData, India and leads the Data Stewardship team responsible for maintaining the quality of India's OpenData offering within the APAC region.
You will manage and support a team of Data Stewards while also performing hands-on data stewardship responsibilities. Key responsibilities include recruiting, training, coaching, and retaining Data Stewards; monitoring team performance and providing regular feedback; assigning work and managing resources to meet project deadlines; creating and improving processes to ensure high-quality data; auditing work quality; ensuring the team meets productivity and quality targets; managing day-to-day operations; reporting progress to your manager; and handling additional data stewardship tasks as assigned.
Data Steward responsibilities include researching and updating healthcare provider and organization records, contacting hospitals and group practices to verify information, and maintaining accurate provider affiliation data.
Required qualifications: 7+ years of experience in a relevant domain; experience in pharmaceutical, healthcare, or commercial sectors in India; good understanding of the Indian healthcare market; experience leading or supporting a service desk or operations team; experience leading, coaching, or training teams; experience creating or improving processes for efficiency; strong problem-solving and time management skills; ability to learn quickly and work independently; proficiency in Windows, Google Workspace, Microsoft Office, and office applications; strong people management and communication skills; well-organized with high attention to detail and quality; ability to balance productivity and quality targets; ability to motivate teams and meet deadlines; fluency in English and Hindi; and a bachelor's degree or equivalent.
Nice-to-have qualifications include frontline manager experience in a pharmaceutical company, experience with Master Data Management (MDM) systems, knowledge of medical terminology and data quality standards in life sciences, and experience with data and databases or strong interest in data management.
Veeva offers health and wellness programs, life assurance, a charitable giving program, and additional annual leave over Christmas break. The company is a Work Anywhere organization supporting flexibility to work from home or in the office.
