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ClickUp is seeking a Strategic Solutions Engineer to serve as a technical partner bridging Sales and Customer Success organizations. You will drive net new customer acquisition, expand existing accounts, and accelerate revenue growth by combining strategic thinking, presentation skills, and technical problem-solving.
Key responsibilities include:
- Partner with sales and success teams to deliver technical presentations explaining ClickUp's products, integrations, and AI capabilities to prospective and current clients
- Design, develop, deploy, and manage customer-specific proof of value (PoV) projects
- Build custom reports and dynamic dashboards for prospective clients' management teams
- Assist with functional and technical elements of RFPs
- Stay current on new feature releases and maintain updated demo environments for the sales team
- Support customers across the Pacific Northwest region
- Travel up to 50% of the time for customer onsite meetings, enterprise deal support, and team collaboration
ClickUp is an AI-native company building a converged workspace unifying tasks, docs, chat, calendar, and enterprise search powered by context-driven AI. Every team member is expected to leverage AI daily.
The role is hybrid based in Chicago, IL, with a strong preference for candidates within reasonable travel distance. Periodic in-person availability is required for customer meetings, enterprise deal support, and team working sessions in the Chicago market.
QUALIFICATIONS:
- 6+ years in a customer-facing role with technology (pre-sales, consulting, implementation, or sales enablement experience preferred)
- 2+ years demonstrable success working with commercial or enterprise clients
- Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations
- Understanding of application deployment processes enabling Cloud transformation, change management, and organizational acceptance
- Strong customer-facing skills with ability to influence technical and executive audiences
- Creative problem solver with eagerness to learn new technologies and sufficient technical background for lightweight custom solutions
- Demonstrated ability in business process mapping and diagramming
- Experience in consumption-based selling and value selling to drive customer outcomes
- Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs
- Ability to travel up to 50% of the time
