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BitSight is a cyber risk management platform that helps enterprises manage cybersecurity exposure, performance, and risk across their own operations and third-party ecosystems. The company has over 3,500 customers and 600+ employees globally.
In this Strategic Account Manager role, you will own and execute a strategic territory plan across the UK, South Africa, and Benelux regions, managing BitSight's largest enterprise accounts. You will serve as the primary strategic advisor to C-level executives and key stakeholders, positioning BitSight as an essential partner in enterprise cyber risk management.
Key responsibilities include:
- Owning retention, expansion, and upsell strategies for a portfolio of high-value enterprise accounts
- Serving as strategic advisor to senior executives and stakeholders
- Navigating complex, multi-stakeholder buying committees and procurement processes
- Articulating business and technical value to both technical and executive audiences
- Establishing and maintaining C-level relationships across assigned accounts
- Forecasting deals monthly and quarterly with high precision
- Identifying strategic, organizational, and financial goals of enterprise clients and aligning BitSight's value proposition
- Developing and executing sophisticated account plans and multi-threaded sales campaigns
- Leading cross-functional collaboration (Customer Success, Product, Legal, Finance) to drive complex deal structures
- Proactively mitigating churn risk across high-value accounts
- Maintaining accurate CRM records for all strategic accounts
Requirements:
- 3-4+ years of progressive experience as a Strategic Account Manager or equivalent enterprise-level account management role
- Demonstrated experience managing complex enterprise accounts with multi-stakeholder relationships, long sales cycles, and large contract values
- Bachelor's degree required, preferably in business discipline
- SaaS experience required
- Cyber security and cyber risk management experience highly valued
- Fluency in English mandatory
- Proven experience operating within the UK market required; South Africa and/or Benelux market experience highly valued
- Strong track record managing and growing strategic, top-tier accounts within a portfolio
- Advanced territory and contract management skills, including experience with complex, multi-year enterprise agreements
- Exceptional time management and organizational skills
- Advanced consultative and solution-selling skills with ability to influence at executive level
- Demonstrated leadership skills in independent and cross-functional team environments
- Strong executive presence and relationship-building orientation
- Excellent written and verbal communication skills, with ability to tailor messaging for C-level audiences
- High energy level, integrity, self-motivation, positive attitude, and confidence operating at enterprise level
