SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Behavox is a data operating platform that helps multinational enterprises organize and activate data for risk management, compliance, and business growth. The company specializes in aggregating, analyzing, and acting on enterprise data through AI/ML-based solutions.
As a Strategic Account Manager 3, you will own the full commercial relationship with a portfolio of complex, highly regulated financial institutions including global banks, hedge funds, asset managers, and energy firms. Your responsibilities span delivery outcomes, commercial performance, executive relationships, and long-term strategic growth.
Your clients are building unified controls frameworks that integrate communications surveillance, trade surveillance, compliant archiving, and policy management. You will understand each client's position on this journey, ensure Behavox delivers against current needs, and position the platform for full controls framework adoption over time.
Key responsibilities include:
- Full end-to-end account ownership: relationship health, satisfaction, retention, and expansion
- Portfolio renewal management: strategy development, negotiation, and close
- ARR churn forecasting and mitigation planning
- Independent expansion deal development in collaboration with Account Executives
- Executive business reviews focused on compliance posture, regulatory risk, and control maturity
- Account health monitoring across commercial, operational, and relationship dimensions
- Escalation management and resolution coordination with Product, Engineering, and Support
- Risk identification and early intervention planning
You bring deep expertise in enterprise compliance technology, unified controls frameworks, and the financial services regulatory environment. You understand how communications surveillance, trade surveillance, archiving, and policy management converge at regulated institutions. You navigate complex organizational structures involving Heads of Surveillance, compliance teams, technology teams, and operations. You own the full SaaS commercial lifecycle and manage both executive-level and working-level relationships simultaneously. You excel at escalation management, operational accountability, and building cross-functional partnerships.
This is a hybrid role based in Houston with significant autonomy on account strategy, renewals, escalations, and executive engagement.
