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Salary: USD 65,000 - 68,000 / annual
Heyday is a fast-growing skincare brand revolutionizing the facial experience through personalized treatments and expert skincare guidance. As Store Manager, you will lead a dynamic team of 25+ at a New York location, driving operational excellence and client satisfaction.
Key Responsibilities:
- Lead and develop a team of 25+ employees, fostering a high-performance culture of responsibility and achievement
- Deliver exceptional hospitality and service to clients and internal stakeholders
- Recruit, onboard, train, and develop estheticians and support staff
- Manage P&L, financial performance targets, and budget accountability
- Oversee payroll submissions, inventory management, and loss prevention
- Collaborate with leadership on Skin Therapist recruitment, training, and community events
- Partner with Marketing on client acquisition and retention strategies, including local grassroots initiatives and business partnerships
- Execute standard operating procedures with meticulous attention to detail
- Support weekend, opening, and closing shift operations; flexibility to travel between locations
Ideal Candidate:
- Proven experience managing P&L and exceeding financial targets in health & wellness, retail, or hospitality
- Track record of building and leading high-performance hourly teams
- Deep understanding of client experience and hospitality principles
- Background in beauty, spa, or related services (advantageous)
- Knowledge of employment law, HR policies, and processes
- Proficiency in Excel/Google Sheets and computer systems
- Strong organizational skills and attention to detail
- Flexibility for overnight travel and multi-location support
Heyday has performed over 1 million facials in the past decade and has been recognized by New York Magazine and Cosmopolitan. The company is Series A-funded and building an inspiring, growth-oriented workplace culture.
