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Zscaler is seeking a Staff Technical Program Manager for Platform Services to join its Cloud Operations team. This is a global role reporting to the Sr. Director of Cloud Operations, focused on supporting the company's maturing platform infrastructure through a blend of technical program management and vendor management expertise.
You will own the end-to-end delivery of complex data center projects globally, from planning and sourcing through deployment. Key responsibilities include negotiating with data center and carrier providers for colocation space, IP transit, dark fiber, and wave services while ensuring regional compliance. You'll conduct regular business and service reviews with global vendors to maintain high service standards and collaborate with technical and product teams to assess business requirements and track timely service utilization.
You will communicate project updates to cross-functional partners, tailoring messaging from executive summaries to detailed technical briefings. This role requires deep expertise in cloud and data center operations, infrastructure, and carrier networks, combined with strong vendor management and contract negotiation skills.
The ideal candidate has 8+ years of project management experience in data center operations, global carrier services, or related infrastructure roles. You should demonstrate proven vendor management capabilities, including commercial agreements and contract negotiations. A Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is required.
Zscaler values impact over activity, customer obsession, collaboration, ownership, and accountability. The company is AI-forward and seeks innovators who actively use AI to amplify their impact. You should thrive in ambiguity, act like an owner, solve hard problems, collaborate at high trust, and maintain a growth mindset.
