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Staff Product Manager, Trust & Safety

Hinge - Los Angeles, CA, United States - Hybrid

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Salary: USD 215,000 - 225,000 / annual

Hinge (Tinder's dating app) is seeking a Staff Product Manager to lead Trust & Safety strategy for abuse prevention and policy enforcement. You will own a core area of the safety charter: reducing the prevalence and impact of policy-violating actors and content on the platform. In this role, you will: - Own the product strategy and multi-quarter roadmap for abuse prevention, making principled tradeoffs between precision vs. recall, automated action vs. human review, and setting guardrails for consistency. - Partner with Anti-Abuse Analysts to uncover evolving bad actor tactics and translate them into durable product defenses. - Drive execution and alignment across Engineering, Design, Data Science, Policy, Legal, and Trust & Safety Operations to turn community guidelines into scalable, enforceable systems. - Define the measurement foundation for your area, including prevalence, exposure, repeat offending, false positives, and appeal outcomes. - Apply AI/ML strategically to detection, classification, and review with clear ROI assessment. - Serve as the authoritative product voice on anti-abuse to senior leadership, communicating strategy, tradeoffs, and impact; drive alignment on high-stakes enforcement decisions. - Maintain quality standards for shipped enforcement experiences, staying hands-on and fixing root causes. The role is hybrid, requiring in-office collaboration three times per week in either the New York or Los Angeles office. Requirements: - Minimum 8+ years of product management or relevant experience building and scaling products or systems. - Track record of sustained, material outcomes across multiple related initiatives in Trust & Safety, fraud, abuse prevention, content moderation, or risk. - Systems thinking across the full abuse lifecycle with judgment to identify whether problems need better detection, different interventions, or experience changes. - Strong product intuition for remediation and enforcement experiences that are effective, fair, and intelligible to users. - Demonstrated ability to operate in highly ambiguous, adversarial environments and deliver resilient, scalable solutions. - Analytical rigor, including comfort reasoning from imperfect data and holding credible lines on evidence. - Ability to set direction and drive execution on large, cross-functional initiatives from concept to launch and iteration. - Strong communication skills with experience presenting to and influencing senior stakeholders. - Fluency with ML-based detection systems; comfort discussing precision, recall, model thresholds, and data pipelines with engineers. - Working knowledge of the online safety regulatory environment and ability to translate regulatory requirements into product decisions. - Hands-on with data; writes own SQL and interrogates prevalence and precision numbers rather than accepting dashboards. - Fluency applying AI tools in product work with clear judgment about where they add leverage. - Conviction to advocate for user safety and platform integrity. Nice to have: - Experience with age assurance, identity verification, or biometric signals in consumer products. - Experience with adversarial ML, including evasion, model drift, or detection of AI-generated content. - Experience in consumer social or dating platforms.

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