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Salary: USD 191,000 - 253,000 / annual
Anduril Industries is a defense technology company building advanced military systems powered by Lattice OS, an AI-powered operating system for command and control. The ArsenalOS team builds the digital infrastructure that powers how Anduril designs, sources, manufactures, delivers, and sustains hardware at scale.
You will own the digital portfolio that keeps Anduril's fielded systems mission-ready, including operations planning, fleet management, maintenance execution, and customer support. This role transforms a rapidly scaling, high-complexity sustainment mission into a durable operating advantage. You will own the roadmap, operating model, stakeholder relationships, and execution strategy for systems including the sustainment planning engine, fleet management and reliability tooling (asset tracking and FRACAS), field maintenance execution, and the customer service desk and portal.
Key responsibilities:
- Own the sustainment systems strategy and roadmap across operations planning, fleet management, maintenance execution, reliability/FRACAS, customer support, and related areas
- Lead and grow the cross-functional team delivering these systems: product managers, software engineers, application engineers, and embedded builders
- Partner deeply with field operations, maintainers, ProdOps, supply chain, engineering, and business lines to understand constraints and build workflows
- Create durable mechanisms for intake, prioritization, roadmap management, and stakeholder alignment without creating slow process overhead
- Drive tooling standardization across business lines while enabling divergence where needed
- Translate field problems into clear system designs, phased execution plans, and measurable readiness outcomes
- Advance expansion bets: the engineering feedback loop (turning field and FRACAS data into design changes) and sparing/inventory for mission readiness as sustainment scales into full MRO
- Treat data quality, system reliability, integration design, access controls, auditability, and support models as first-class product requirements
- Use AI, automation, and workflow redesign to make maintainers, planners, and support teams dramatically more effective
Success metrics include: planners and fleet managers having a single trusted view of system status; maintenance execution in field being structured and connected in offline/classified environments; field and failure data flowing back into engineering; sparing and inventory no longer bottlenecking readiness; end-to-end connected sustainment systems; and the team being known for measurable readiness and cost impact.
REQUIREMENTS:
- 7+ years working in and leading technology teams supporting complex physical operations such as maintenance, field service, fleet management, logistics, manufacturing, or warehousing
- Strong understanding of one or more of: maintenance and reliability, fleet or asset management, sustainment planning, spares and inventory planning, or field service operations
- Track record of solving cross-functional operational problems requiring more than one system, team, or process change
- Strong product judgment: ability to distinguish local workarounds from durable platform capabilities, and knowing when to ship pragmatic versions now versus invest in scalable versions later
- Comfort in ambiguity, making decisions with incomplete information, and adjusting as facts change
- High agency; does not wait for clarification of dependencies or perfect roadmaps
- Sufficient depth to hold quality without becoming a bottleneck or micromanager
- Builder mindset: customizes, integrates, automates, and rethinks workflows to materially improve the mission
