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Included Health is building an AI-native Care Platform designed to help clinicians and care teams deliver higher-quality care with reduced administrative burden. As Staff Product Manager for the Care Application Platform, you will define and lead product strategy for the tools that practitioners use daily across clinical and care operations.
This role sits at the intersection of clinical workflows, care operations, platform infrastructure, and applied AI. You will identify opportunities where intelligent systems can remove friction, improve decision quality, and enable teams to act on the right information at the right time. Your focus is on shaping experiences where people, AI agents, and underlying systems work together safely and effectively—not by bolting AI onto existing workflows, but by rethinking how care workflows should operate when capable AI is embedded from the start.
You will partner closely with clinicians, care operators, Engineering, Design, Data, AI/ML, Security, Legal, and senior product leadership. Together, you will build the foundational platform capabilities that allow AI-enabled features to scale across service lines while preserving clinical judgment, appropriate human oversight, privacy, safety, and trust.
This is a Staff-level individual contributor role with broad cross-functional scope. You will establish direction in an ambiguous space, make tradeoffs between platform leverage and near-term delivery, and translate a fragmented set of practitioner needs into a coherent product strategy and roadmap. The role requires deep product thinking, clinical empathy, and the ability to navigate complex stakeholder environments where safety and regulatory compliance are paramount.
