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Flex is a growth-stage fintech company transforming rent payments by enabling renters to pay throughout the month on flexible schedules. As Staff Product Designer for the B2B vertical (Property Hub), you'll lead design strategy and execution for property managers and on-site teams who are critical to the business.
This is a high-impact individual contributor role with significant influence across the organization. You'll shape the vision for the B2B product area, own end-to-end design strategy, and drive alignment across multiple cross-functional teams including product management, engineering, data analytics, partnerships, and operations. Your leverage comes from the artifacts you create, standards you establish, and the designers you mentor—not from direct reports.
Key responsibilities include: designing for property managers by bringing clarity and precision to complex workflows involving money, accounting, and resident relationships; leading design exploration on critical projects while staying hands-on with the work; setting and maintaining high quality standards through design critiques and feedback; connecting and aligning multiple teams through complex design challenges; learning partners' worlds firsthand by visiting leasing offices and understanding existing systems before proposing solutions; building prototypes and artifacts that communicate vision and align leadership on strategic opportunities; and playing an active role in prioritizing design efforts based on user needs and business opportunities.
You'll work in a measured, highly cross-functional environment with direct access to end users. The role requires creative problem-solving, curiosity about data and metrics, comfort with constraints, and willingness to adapt based on evidence. All design skills are in play: design thinking, interaction design, and visual design. You'll be designing for high-stakes scenarios where errors or poor UX can cost property teams hours, strain resident relationships, or impact account retention.
