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Salary: USD 210,000 - 230,000 / annual
EvolutionIQ is building state-of-the-art AI technology to help insurance claims teams make claims handling more accurate, fair, and efficient. The company has been recognized as one of Inc.'s Best Workplaces for three consecutive years and Built In's Best Places to Work in 2025 and 2026.
As Staff Product Designer for the Agentic Platform, you will lead the strategic vision and conceptual design outcomes for customer experiences across the AI landscape. You will design human and AI agent interactions, defining how the system communicates uncertainty, automation, control, intervention, and recovery. Your responsibilities include establishing the experience model—conceptual model, information architecture, core workflows, interaction patterns, and guiding principles—and building reusable agentic patterns and design-system foundations that enable scaling.
You will conduct discovery directly with clients to inform experience decisions and validate concepts through rapid prototyping and usability testing. You will establish a scalable experience architecture across a complex, evolving platform, working closely with leadership, stakeholders, and cross-functional teams to shape the product while navigating tradeoffs across user needs, AI/ML capabilities, technical feasibility, and regulatory requirements.
You will operate as a thought partner to Product and Engineering, bringing clarity to high-stakes, unsolved problems, framing the right questions, aligning partners and clients, and driving decisions that move the product and business forward. As a master of design craft, you will raise the bar for everyone around you through your work and feedback.
REQUIREMENTS:
- 10+ years designing digital products, including leading 0-to-1 and emerging-technology products in B2B enterprise software and highly regulated or complex problem spaces
- Demonstrated experience designing AI/ML or data-driven products, with genuine fluency in how AI systems behave and how that shapes product direction; including agentic or human-in-the-loop experiences
- Exceptional systems thinking: ability to see patterns, anticipate edge cases, design for scale, and establish reusable frameworks and standards
- Proven ability to set experience strategy and bring structure to ambiguous, business-critical problems with little precedent
- Experience in end-to-end UX/product design to design impactful solutions to challenging problems
- Exceptional communication skills: ability to articulate design decisions using product thinking, frameworks, research, and data to influence direction with cross-functional partners, executives, and clients
- Ability to raise the bar for people around you as an individual contributor through your work and feedback
