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Shield AI, a venture-backed defense-tech company, is hiring a Staff Field Solutions Engineer based in Madrid to serve as a customer-facing technical expert for advanced defense simulation, synthetic environments, and AI-enabled mission systems. This role supports international defense simulation, training, test, and evaluation customers across Spain, Europe, NATO, and allied defense partners.
You will be the primary technical liaison translating customer mission needs, training objectives, and test requirements into credible solution concepts. Key responsibilities include:
• Serve as a customer-facing technical expert for Shield AI's simulation, synthetic environment, and AI-enabled mission system capabilities
• Support customer discovery, technical briefings, demonstrations, technical interchange meetings, RFIs, RFPs, proposals, and capture activities
• Translate customer mission needs, training objectives, test requirements, CONOPs, and integration considerations into solution concepts
• Explain image generation systems, synthetic environments, platform-in-a-box solutions, threat models, LVC architectures, sensor simulation, scenario generation, and AI-enabled synthetic agents to technical, operational, commercial, and leadership audiences
• Partner with Business Development, Capture, Product, Engineering, Customer Engagement, and Program teams to represent customer requirements, risks, roadmap gaps, and field feedback
• Help customers evaluate how advanced simulation and synthetic environments support operational training, mission rehearsal, test and evaluation, experimentation, and force modernization
• Develop technical sales assets including capability briefs, demo scripts, solution templates, FAQs, white papers, and customer-specific briefing materials
• Maintain product truth by ensuring customer-facing materials accurately reflect current capabilities, constraints, roadmap timing, and integration considerations
• Build trusted relationships with customer technical stakeholders, operational users, acquisition stakeholders, and regional partners
• Travel internationally for customer engagements, demonstrations, exercises, and internal meetings
This is a simulation-first role focused on advanced defense simulation environments and training/test/evaluation ecosystems. Autonomy experience is valuable where AI or autonomy is used to run synthetic agents, generate behaviors, drive adversary models, automate scenarios, or improve realism in simulated environments. Real-world autonomy experience is preferred, but the primary requirement is deep simulation domain expertise and strong customer-facing technical communication.
REQUIREMENTS:
• 7+ years of experience in modeling and simulation, training systems, test and evaluation, image generation systems, synthetic environments, defense software, aerospace systems, solutions engineering, systems engineering, field applications engineering, technical sales, or related technical customer-facing roles
• Direct hands-on experience with advanced defense simulation, training, or test environments, or similar synthetic battlespace ecosystems
• Practical experience with image generation systems, platform-in-a-box systems, synthetic environments, threat models, constructive entities, sensor simulation, scenario generation, or live-virtual-constructive environments
• Strong understanding of how simulation systems are used for operational training, mission rehearsal, experimentation, test and evaluation, and capability development
• Experience supporting customer-facing technical engagements, proposal efforts, integration discussions, technical interchange meetings, or operational workshops
• Ability to translate customer requirements, mission needs, training objectives, and technical constraints into feasible solution concepts, requirements, demos, and product feedback
• Strong written and verbal communication skills, with ability to explain complex technical systems to technical, operational, commercial, and leadership audiences
• Ability to work cross-functionally with Business Development, Product, Engineering, Customer Engagement, Program teams, technical SMEs, and regional partners
• Strong judgment in representing product capabilities, limitations, roadmap dependencies, and integration considerations to customers
• Professional fluency in Spanish and English
• Willingness and ability to travel internationally for customer engagements, demonstrations, exercises, and internal meetings
PREFERRED QUALIFICATIONS:
• Experience supporting defense simulation, training, test, or experimentation customers in Spain, Europe, NATO, or allied international markets
• Experience with AI-enabled synthetic agents, computer-generated forces, adversary behavior models, automated scenario generation, or AI-driven entity behavior in simulated environments
• Real-world autonomy experience, including autonomous aircraft, unmanned systems, robotics, AI-enabled mission systems, or autonomy software
• Familiarity with LVC architectures, simulation interoperability, DIS/HLA, test infrastructure, training range integration, or distributed simulation environments
• Hands-on experience with Python, C++, Linux, APIs, SDKs, simulation tooling, visualization systems, autonomy software, robotics middleware, or technical prototyping
• Prior military, defense, aerospace, simulation, test, training, robotics, unmanned systems, or advanced software experience
• Experience working across varied customer cultures, acquisition processes, operational concepts, and partner ecosystems
