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Salary: USD 164,000 - 205,000 / annual
Zscaler is seeking a Senior Staff Site Reliability Engineer (Federal) to join the Government Cloud department in Crystal City, Virginia. This is a fully onsite role reporting to the Manager of Site Reliability Engineering.
You will be responsible for maintaining operations of Zscaler's Zero Trust Exchange platform within US Government classified environments. The role combines strategic infrastructure oversight with hands-on technical execution across a multitenant cloud security architecture.
Key Responsibilities:
- Manage operational tasks for products in US Government classified environments, including deployments, on-call duties, incident management, and participation in regular deployment syncs
- Oversee all cloud infrastructure components such as AWS, private cloud environments, containers, and VMs to ensure stability and scalability
- Develop scripts, containerized services, and monitoring mechanisms to automate operations tasks and minimize service disruption
- Build new and enhance existing services within classified environments while driving DevOps best practices through documentation and escalation management
You will thrive in ambiguity, act with ownership, solve hard problems, collaborate at high trust, and maintain a growth mindset. The role requires balancing strategic thinking with hands-on technical depth.
Requirements:
- Active US Government Secret security clearance (mandatory; maintenance is a condition of continued employment)
- Bachelor's degree in Computer Science or related field
- 7+ years of Site Reliability Engineering experience in both Operations and Engineering environments
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions
- Proficiency in Linux administration, network troubleshooting, and automation tools (Ansible, Terraform)
- Strong technical skills in Python coding, container-based architectures (AWS ECS, Kubernetes), and monitoring activities (vulnerability scanning, patch management, reporting)
Preferred Qualifications:
- Experience deploying or managing AI-driven observability and AIOps solutions for predictive anomaly detection and automated incident response
- Experience working within air-gapped and classified environments managing monthly monitoring programs
- Familiarity with High/Moderate FedRAMP authorization levels and compliance requirements
- Information Assurance Technician Level 2 certification
- Top Secret security clearance
