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ServiceNow is seeking a Senior Staff Product Manager to lead product strategy for the company's growth trajectory toward $10B+ in revenue. This is a strategic, high-impact role where you will own product direction across multiple teams and organizational boundaries.
Key Responsibilities:
- Define and execute product strategy that drives company-wide growth and competitive advantage
- Communicate product priorities clearly to stakeholders and build consensus across teams
- Serve as an accountable owner committed to outcomes regardless of organizational silos
- Collaborate with engineering, design, and go-to-market teams to guide projects from conception through launch
- Integrate user research, usability studies, and market analysis into product requirements
- Translate complex technical and business problems into clear, actionable requirements
- Lead cross-functional initiatives and influence stakeholders both within and outside your direct team
- Coach and develop product managers and team members at lower levels
ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter and faster. The company is building an AI-native culture and seeking leaders who can think critically about integrating AI into workflows, decision-making, and problem-solving.
Requirements:
- 12+ years of software product management experience
- Demonstrated experience leveraging or critically evaluating AI integration into work processes, workflows, or industry solutions
- Strong prioritization discipline with focus on high-impact activities
- Proven ability to define product requirements and translate them into product roadmaps
- Deep customer empathy with track record of building customer relationships and delivering customer-centric solutions
- Experience driving solution development at scale
- Ability to serve as a team lead and coach employees at lower organizational levels
