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HopSkipDrive is a Series D marketplace and software platform connecting students with vetted caregivers for supplemental transportation. The company has facilitated over 5 million rides across 20+ states and is recognized on the Inc. 5000 and Deloitte 500 Fast-Growing Technology lists.
The Product Design team is responsible for creating intuitive, user-centered experiences across a consumer mobile marketplace, enterprise school district software, and internal systems. The team prioritizes design craft, accessibility, and collaboration with Product, Engineering, and Data teams.
As Senior Product Designer, you will lead complex, high-visibility design initiatives that significantly impact HopSkipDrive's usability and visual appeal. You'll own end-to-end design solutions from conceptual exploration through detailed interaction design, while advocating for user needs throughout development.
Key responsibilities include:
- Leading strategic design initiatives across the product portfolio, applying systems thinking to complex challenges
- Defining UX patterns and design systems to ensure consistency across products
- Conducting strategic design research to identify long-term opportunities and synthesizing findings into actionable insights
- Leading AI-accelerated discovery phases using AI tools to synthesize research at scale
- Designing high-quality AI-powered product features with well-defined interaction patterns and edge cases
- Mentoring junior designers, facilitating design workshops and critiques, and establishing team norms for AI tool usage
- Communicating design rationale to executive stakeholders and cross-functional teams
- Owning design outcomes for significant product areas and measuring success through business and user metrics
You bring 5+ years of product design experience with a track record of leading complex, cross-functional initiatives end-to-end. You have advanced UX/UI skills, strong visual execution, and proficiency in holistic user experience design. You excel in enterprise or B2B environments, bring systems-thinking mindset, and have experience establishing design systems and patterns. You're comfortable with AI integration into design workflows and can evaluate which design problems are candidates for AI-powered solutions.
