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Director, Product Design

Thumbtack - ON, Canada - Remote - posted 2026-09-04

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Salary: CAD 226,100 - 292,600 / annual

Thumbtack is a home services marketplace that helps millions of homeowners confidently care for their homes through personalized guidance, AI tools, and a best-in-class hiring experience connecting them with 300,000+ local service businesses. You will lead Product Design across the Demand Partnerships and Demand Gen pillar, a senior leadership role responsible for setting vision, elevating craft, and driving strategy across multiple teams. This includes both partner-facing experiences (integrations with platforms like Lowe's, OpenAI, Gemini, real estate, and property management) and homeowner-facing acquisition and lifecycle experiences. Key responsibilities: - Lead and scale Product Design across multiple teams and designers within the pillar - Define and drive a clear, compelling vision and north star guiding product and experience decisions - Mentor and develop designers on your team, coaching them to success and impact - Partner with Product, Engineering, Research, Data, Business Development, and Marketing leadership to shape strategy and drive business impact - Ensure consistent delivery of high-quality, user-centered design solutions across teams - Establish effective team processes, operating models, and org design to scale design impact - Champion user-centered thinking and integrate research and data into decision-making Required qualifications: - 10+ years managing product designers, including senior-level talent and/or managers - Proven track record driving product vision and strategy across complex, cross-functional environments - High bar for visual, interaction, and systems thinking; ability to raise quality through teams - Exceptional cross-functional leadership and influence at senior and executive levels - Experience building and scaling high-performing, inclusive design teams - Deep commitment to user-centered design with strong research and data partnerships - Experience leading product design for growth and demand-generation, with track record improving acquisition, conversion, activation, and/or retention through experimentation, data, and user insight

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