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Sr. Manager, Solutions Architect - SMB

GitLab - Remote - Remote - posted 2026-10-21

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GitLab is seeking a Senior Manager, Solutions Architecture to lead a distributed team of Solutions Architects serving customers across the India region. This is a player-coach role combining team leadership with hands-on technical sales strategy and customer engagement. In this position, you will manage intermediate and senior Solutions Architects, setting clear direction and enabling high-quality execution. You'll act as a player-coach by partnering directly on strategic opportunities, building executive relationships, and coaching your team through complex sales cycles to secure technical wins. You'll guide regional strategy for technical evaluations, workshops, demonstrations, and proof-of-concept engagements, ensuring customer needs translate into meaningful technical and business outcomes. Key responsibilities include: - Managing a team of Solutions Architects across India with clear direction and accountability - Partnering on strategic customer opportunities and building executive relationships - Guiding regional technical strategy and customer engagement practices - Working cross-functionally with Sales, Channel, Marketing, Sales Enablement, Product Management, and the global Solutions Architecture team - Managing dotted-line relationships with Channel Solutions Architects and subject matter experts - Maintaining operational discipline across workload planning, resource allocation, headcount planning, and opportunity forecasting - Defining and tracking KPIs, communicating progress and risks to team, peers, and senior stakeholders - Hiring, developing, and retaining high-performing Solutions Architects while building a scalable regional organization You'll work in GitLab's all-remote environment, helping shape how the Solutions Architecture organization grows across the region by building strong operating rhythms, strengthening executive relationships, and creating conditions for your team to succeed. GitLab is the intelligent orchestration platform for DevSecOps, trusted by more than 50% of the Fortune 100. REQUIREMENTS: - Experience managing technical teams in software or technology sales, pre-sales, consulting, or related environment, with direct exposure to the India market - Strong background in solution architecture or comparable practical experience, with ability to relate technical depth to customer business value - Proven success developing, mentoring, and scaling Solutions Architecture practices or similar customer-facing technical organizations in growing businesses - Strong communication and technical presentation skills, with ability to engage effectively across cultures and with both technical and business stakeholders - Demonstrated business acumen and sound judgment, balancing technical excellence with commercial outcomes and regional priorities - Track record of influencing cross-functional stakeholders and building strong partnerships across Sales, Channel, Marketing, Enablement, Product, and other senior groups - Experience building inclusive, high-performing teams and creating clear, accountable operating practices in distributed or remote environments - Ability to travel at least 25%

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