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ServiceNow is seeking a Senior Enterprise Account Executive to drive new business sales revenue from their SaaS license model. You will develop and manage relationships with C-suite personas (CFO, CIO, COO, CDO) across enterprise accounts, serving as a trusted advisor on how ServiceNow solutions can support their IT roadmap and business objectives.
In this role, you will oversee client relationship mapping and orchestrate account strategy while leading across a broad virtual team including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing. You will identify the right specialist resources to bring into deals at the right time, negotiate complex agreements, and maintain healthy C-level relationships. Your focus will be on producing new business revenue while promoting a customer success and "win as a team" environment.
You will conduct account planning, territory planning, prospect research, and field-based sales activities within a defined set of prospects, territories, or verticals. The role requires up to 50% travel.
ServiceNow is described as an AI control tower for business reinvention, with a platform that brings together any AI, any data, and any workflow. The company serves 85% of the Fortune 500 and is building an AI-native culture.
REQUIREMENTS:
- 10+ years of sales experience within software or solutions sales organizations
- Proven experience establishing trusted relationships with current and prospective clients and cross-functional teams
- Track record of producing new business, negotiating deals, and maintaining healthy C-level relationships
- Experience achieving sales targets
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, analyzing AI-driven insights, or exploring AI's potential impact)
- Ability to understand the bigger picture and ServiceNow's IT strategy and plans
- Experience promoting customer success focus in a team-oriented environment
- Willingness to travel up to 50%
