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BrightEdge is a leading enterprise SEO and content performance platform trusted by thousands of organizations across 80+ countries, including Microsoft and Visa. The company combines powerful data and AI-driven insights to help customers plan, optimize, and measure campaigns based on real-time content performance.
The Sr. Engagement Manager will drive sales and high-value services engagements for BrightEdge Professional Services (PS). This is a hands-on, entrepreneurial sales role focused on designing consulting services that help enterprise clients optimize for both traditional search engines (Google, Bing) and conversational AI/answer engines (ChatGPT, Gemini, Claude, Perplexity).
Key responsibilities include:
**Business Development & Practice Growth:**
- Design and sell high-value professional services engagements encompassing enterprise SEO and emerging AEO/LLM visibility strategies
- Achieve and exceed monthly and quarterly bookings targets as part of the team's annual consulting sales quota
- Lead discovery conversations, scope technical projects, draft Statements of Work (SOWs), and negotiate contracts
- Identify and pursue upsell and cross-sell opportunities within existing client accounts
- Contribute to practice development by developing service offerings, methodologies, and intellectual capital focused on SEO and conversational search optimization
**Client Relationship Management:**
- Serve as the primary point of contact and strategic sales leader for Professional Services across enterprise accounts
- Build and maintain strong executive-level relationships to understand client needs, business objectives, and digital marketing expectations
- Act as a critical escalation point for PS services to ensure client satisfaction and project alignment
- Educate executive stakeholders on the shifting search landscape and how combining traditional SEO with advanced AEO protects and expands their digital footprint
**Team Collaboration & Operational Excellence:**
- Collaborate closely with internal Professional Services teams (consultants, Project Managers) to ensure accurate scoping and seamless delivery
- Keep Customer Success and Account Management teams informed and aligned regarding PS activities, pipelines, and account developments
- Analyze the success of PS recommendations and translate results into impactful Quarterly Business Reviews (QBRs) and case studies
- Develop sales collateral to secure MRR and PS retention while driving further cross/upsell opportunities
BrightEdge operates across 7 global offices with 400+ employees and fosters a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible.
**Requirements:**
- Bachelor's degree with experience selling and/or delivering marketing services, or experience with products and processes related to digital marketing
- 8+ years' experience in marketing and/or consulting sales with a proven track record of managing and closing deals
- At least some familiarity with Search Engine Optimization (SEO) and Answer Engine Optimization (AEO)
- Excellent client management instincts with proven ability to build trust and manage executive-level relationships
- Outstanding written and verbal communication skills with executive presence and extensive facilitation experience
- Proven experience scoping technical projects, developing SOWs, and account planning with global enterprise customers
