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Salary: USD 225,000 - 334,000 / annual
Moveworks (now part of ServiceNow) is seeking a Senior Advisory Solution Consultant to drive complex sales cycles in the US Public Sector (Federal and SLED accounts). This is a hybrid role based in Silver Spring, Maryland, combining technical expertise with business acumen to position Moveworks' agentic AI platform alongside ServiceNow's workflow automation capabilities.
You will partner closely with Account Executives as the product, AI, and domain expert, leading customer discovery sessions and workshops to understand business challenges and align Moveworks capabilities to customer needs. You'll deliver compelling, persona-driven product demonstrations that showcase how Moveworks and ServiceNow together automate work and improve employee experiences. You'll facilitate technical and architectural workshops covering AI/ML approaches, integrations, security, and platform architecture within customers' ServiceNow environments.
Key responsibilities include partnering with Business Value Services to build data-driven business cases and articulate measurable ROI; defining customer success criteria and leading proof-of-concept engagements; developing trusted relationships with customer stakeholders; and guiding strategic programs such as roadmap alignment and outcome planning in top accounts. You'll collaborate cross-functionally to ensure smooth transitions from pre-sales to post-sales, provide continuous feedback to Product Management on customer needs and competitive insights, and contribute to team excellence by sharing best practices and improving sales processes.
You'll also support field and marketing initiatives, including executive briefings, conferences, and industry events. Travel of approximately 25% is required for customer meetings and internal events.
Requirements:
- 5+ years of experience in pre-sales solution consulting or sales engineering roles supporting enterprise application platforms
- Experience applying and evaluating AI in enterprise environments, including integrating AI into workflows and automation
- Strong understanding of cloud architecture and RESTful APIs, with ability to leverage self-service tools and configurators
- Familiarity with RPA, iPaaS, and low-code/no-code platforms; scripting or coding experience is a plus
- Proficiency with ServiceNow platform or deep technical experience with other enterprise cloud software solutions
- Experience in enterprise industries such as technology or telecommunications is preferred
- Demonstrated ability to collaborate cross-functionally with product management, product marketing, partners, and professional services
- Strong territory and pipeline management skills with experience partnering closely with sales counterparts
- Willingness to travel approximately 25% for customer meetings and internal events
