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Checkout.com is a global fintech platform powering over 10 billion transactions yearly for more than one billion shoppers worldwide. The company works with major brands like eBay, Spotify, Klarna, Uber, and Sony to enable seamless digital payment experiences.
The Payment Performance team's mission is to manage and optimize merchants' payment flows to achieve optimal conversion, compliance, and cost. Checkout.com recently launched a competitive end-to-end optimization offering that leverages in-house machine learning, deep payment expertise, and network data to reduce payment complexity and create revenue opportunities for customers.
You will join the Commercial team as a Senior Specialist, Payment Performance, engaging with top-tier customers in the APAC region. Your primary responsibilities include:
- Work closely with customers in the region to identify and lead Payment Performance initiatives
- Develop deep understanding of data-science driven solutions and Checkout.com's full product suite
- Build data analysis frameworks for the commercial team to support achievement of commercial goals
- Conduct competitor analysis to identify industry trends and differentiation opportunities
- Serve as core advocate and champion for the Payment Performance product suite
- Understand customer payment pain points and reduce payment complexity
- Collaborate with Payment Performance engineers, data scientists, product teams, and cross-functional stakeholders
- Discover new initiatives, identify pain points, and drive prioritization for product development
- Convert business strategy into product vision and strategic priorities to drive roadmap and execution
You will work in a hybrid model with three days per week in the Shanghai office to support collaboration and connection.
REQUIREMENTS:
- 2+ years of Product experience managing product life-cycles from discovery to release
- Data-driven mindset with ability to clearly define success metrics and measure progress
- Effective communicator capable of managing multiple stakeholders across various functions
- Ability to build bridges across the organization with high emotional intelligence and influencing skills
- Strong technical background, ideally a Computer Science degree or similar qualifications/experience
- Ability to convert business strategy into product vision and strategic priorities
- Strong fluency in English and Mandarin Chinese
