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Quantum Metric is a leader in digital analytics, helping organizations put customers at the heart of everything they do. The company captures insights from 50% of the world's internet users and supports major brands in ecommerce, retail, travel, financial services, and telecommunications.
As a Solutions Engineer, you will be the technical powerhouse behind the sales team, blending deep product expertise with a consultative approach to guide prospective customers from discovery through deal closure. You will serve as a trusted advisor bridging complex customer challenges with Quantum Metric's industry-leading solutions.
Key responsibilities include:
- Architect tailored, value-driven demonstrations by partnering with Account Executives to understand prospect business issues
- Lead the entire technical validation process, from discovery and solution design through successful Proof of Concepts (POCs)
- Serve as the go-to subject matter expert on the platform and competitive Customer Experience landscape
- Guide technical strategy for enterprise sales cycles across EMEA, from initial discovery to closing
- Create tailored demonstrations and narratives that align the platform with high-level business outcomes
- Translate customer needs into scalable solution architectures and clear value propositions
- Collaborate cross-functionally with Account Executives on deal orchestration and coordinate with Product/Engineering for post-sales onboarding
- Support RFP responses and provide structured customer feedback to influence the product roadmap
- Articulate complex technical concepts and business value to diverse audiences, from C-level executives to hands-on engineers
Quantum Metric is a remote-first company with a strong culture focused on employee development, diversity, and inclusion. The company has been named to the Inc 5000 and Deloitte 500 for six consecutive years and appears on Best Places to Work lists from Glassdoor, BuiltIn, Fast Company, and Forbes.
Requirements:
- 4+ years of experience in Enterprise Pre-Sales/Solutions Engineering within SaaS or software sector
- Proven success supporting complex, multi-layered sales cycles for large enterprise organizations
- Ability to engage both technical teams (architects/developers) and C-suite executives (CIO/CDO)
- Hands-on experience with web technologies (JavaScript, HTML, CSS) and ROI-based solutioning
- Exceptional storytelling and presentation skills tailored for diverse corporate environments
- Strong organizational skills to manage multiple strategic deals with willingness to travel 20–25%
- Professional-level fluency in Spanish is a plus
Preferred qualifications:
- Experience in Digital Experience Analytics or CXM platforms
- Familiarity with agentic AI, enterprise data architecture, or tagging strategies
- Background in high-growth SaaS or digital transformation consulting
- Proficiency in English and Spanish
