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Level Access is a digital accessibility platform company helping global enterprises create inclusive, compliant digital experiences aligned with WCAG, Section 508, and ADA standards. The company combines AI-driven technology with deep accessibility expertise to help organizations operationalize accessibility across web, mobile, and product experiences.
As a Solutions Engineer, you will be a trusted technical advisor guiding customers through their digital accessibility journey. You will partner closely with Account Executives and Customer Success teams to shape technical strategy, deliver compelling product demonstrations, and architect tailored solutions that connect the Level Access platform and services to customer goals.
You will engage directly with executives, developers, designers, and program owners to help them understand how Level Access can accelerate compliance, reduce risk, and improve user experience at scale.
Key Responsibilities:
- Lead technical discovery to understand business drivers, accessibility maturity, and success criteria
- Design and present tailored solutions showcasing how the Level Access Platform, integrations, and services address customer challenges
- Deliver differentiated demos focused on value outcomes, not just features
- Develop proof-of-concepts (POCs) or pilots demonstrating measurable impact
- Act as a subject matter expert on accessibility standards, automation, and program governance
- Provide feedback to Product and Product Marketing as the voice of the customer
- Willing to travel up to 30%
Requirements:
- 3+ years in a technical presales or solution consulting role within SaaS, DevOps, or compliance domains
- Proven experience leading enterprise-level technical conversations with diverse stakeholders (C-Suite, Dev, UX, Legal, Procurement)
- Solid understanding of web technologies (HTML, CSS, JavaScript frameworks) and API integrations
- Familiarity with CI/CD pipelines, automated testing, and agile delivery models
- Excellent communication, storytelling, and discovery skills—ability to understand "why" before showing "how"
- Ability to balance technical depth with business acumen in fast-paced, high-growth environments
- Bonus: knowledge of WCAG, Section 508, ADA, or other accessibility frameworks
