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Bynder is a cloud-based, AI-powered digital asset management (DAM) platform trusted by iconic brands like Spotify, Campari, and Lacoste. The company is expanding its Solutions Engineering team in APAC to support growing demand from enterprise customers.
As a Solutions Engineer, you'll be a key technical resource for the Sales team, working closely with Account Executives to win complex, multi-quarter deals. You'll deliver product demonstrations, technical presentations, and strategic consulting to prospects and customers, helping them understand how Bynder's AI-powered content orchestration capabilities can drive measurable business outcomes.
Key responsibilities include:
- Partner strategically with Account Executives on account and territory strategy, shaping how deals are won beyond just executing demos
- Become an expert on Bynder's product, value proposition, and the broader DAM, MarTech, and AI landscape
- Own all technical aspects of tenders and presentations
- Design innovative solutions by understanding customer businesses and use cases, leveraging AI-powered insights
- Translate complex technical scenarios into plain language and quantifiable business value for audiences from practitioners to C-suite
- Deliver customized demonstrations, managed trials, and proofs of concept showcasing tangible business outcomes
- Scope requirements and produce Statements of Work (SOWs) aligned with customer onboarding expectations
- Respond to advanced product questions, RFPs, and security questionnaires precisely and on deadline
- Bridge Product and Sales by capturing customer feedback to shape the product roadmap, particularly around AI-driven features
- Work closely with Onboarding and Customer Success to ensure smooth transitions and clean hand-offs
- Build reusable, scalable assets (recorded demos, interactive walkthroughs, reference documentation) to extend impact as the region grows
This is an early-stage regional build role. As one of the first technical hires in the Melbourne office, you'll operate with high autonomy, set the tone for how Solutions Engineering shows up in APAC, and help build the office into a regional leader. You'll partner with distributed teams across Sales, Customer Success, Product Management, Partnerships, and Marketing.
REQUIREMENTS:
- Bachelor's degree in business, commercial, or technical field, or equivalent experience
- 3+ years of sales engineering, solution consulting, or equivalent B2B customer-facing experience at an enterprise SaaS company
- Self-starter comfortable operating independently in a remote or regional setup, making sound judgment calls without constant local support
- Demonstrated adaptability across a broad and evolving product surface, shifting priorities, and ambiguity in a scaling regional team
- Strong combination of business and technical acumen, focused on driving measurable business outcomes and long-term account strategy
- Strong solution-selling skills; well-versed in the Challenger Sale Model or similar frameworks
- Excellent written and verbal communication skills; confident presenting to large audiences and C-suite executives with focus on strategic impact
- Skilled at building relationships across all organizational levels
- Strong team player thriving in high-growth, team-selling environments
- Solid understanding of SaaS, cloud infrastructure, and APIs, with fluency in how AI is reshaping this space
- Genuine, ongoing curiosity about new technology; actively tracks AI developments and looks for ways to apply them
PREFERRED QUALIFICATIONS:
- Experience selling cloud technology in the SaaS model, particularly AI-powered solutions
- Knowledge of marketing, brand, media, or content management technologies (CMS, PIM, DXP) and how AI is transforming them
- Experience engaging marketing, brand, and creative personas and understanding their challenges
- Track record of contributing thought leadership or point-of-view content in digital asset management, MarTech, or AI
- Prior experience in early-stage or regional-build roles helping stand up new markets or offices
