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Solutions Consultant, Customer & Partner Success

Vena Solutions - Toronto, ON, Canada - Hybrid

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Salary: CAD 140,250 - 189,750 / annual

Vena Solutions is seeking a Solutions Consultant for Customer & Partner Success to drive expansion and adoption of the Vena platform among existing customers while supporting partner enablement and acquisition. In this role, you will engage directly with customers to identify pain points and demonstrate how expanded use cases of the Vena platform can deliver additional business value. You'll present the Vena product in both 1:1 and group settings, customize demonstrations based on customer requirements, and work closely with the Customer Success and Customer Marketing teams to support expansion sales, retention strategies, and adoption-focused campaigns. A key part of your responsibility involves partnering with Vena's partner ecosystem. You will collaborate with partner teams to support acquisition, guide newly signed partners through onboarding, and equip them with demo content, best practices, and product enablement materials. You'll also support partners in presenting Vena demonstrations to their customers and prospects. Additionally, you will leverage competitive intelligence to position Vena effectively in sales presentations, communicate the overall Vena Solutions value proposition to C-level executives and other stakeholders, and help drive Vena toward its growth targets as a leading CPM (Corporate Performance Management) solution. The position offers flexibility: work full-time from the Toronto office, hybrid throughout the week, or entirely remotely within Canada or the USA. Travel to customer sites for in-person presentations is required as needed. REQUIREMENTS: - 3+ years of related work experience in one or more of the following: - Prior technical sales experience selling FP&A or CPM software - Professional Services implementation experience for FP&A or CPM software vendor or reseller partner (preferably 2+ years Vena experience) - Experience as an FP&A professional with hands-on experience as a power user or implementer of FP&A or Accounting software (preferably Vena experience) - Prior experience working with partners/ecosystem for a software company - Strong business acumen and understanding of budgeting, forecasting, Financial Close Management, and reporting processes - Experienced Excel user with ability to create complex formulas and sophisticated formatting - Comfortable presenting to and engaging with C-level executives - Ability to deliver technical information effectively to audiences with varying degrees of technical knowledge, focusing on business value proposition - Strong presentation and communication skills with ability to communicate concepts concisely and effectively - Self-learner with initiative and perseverance to deliver high-quality work - Willingness to travel to customer sites as needed

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