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As a Solutions Consultant at Xero, you will serve as a trusted technical advisor and strategic partner to accounting practice partners. Working alongside the sales team, you will translate complex partner requirements into scalable workflow strategies, identify potential risks early, and help client firms maximize long-term value from the Xero platform.
You will lead solution scoping, conduct tailored product demonstrations addressing specific firm workflow challenges, and guide practice partners through cloud implementation, workflow mapping, and early adoption upskilling. Your role bridges account executives, product engineering, and external partners, sharing market insights internally to shape product features while co-designing technical strategies for client growth.
Initial responsibilities include:
- Leading technical discovery and solution scoping in partnership with Account Executives
- Designing and delivering custom product demonstrations to address specific operational challenges
- Guiding new practice partners through cloud implementation and early adoption training
- Providing expert technical support during sales cycles to overcome roadblocks and objections
You will join a collaborative team of five reporting to the Solutions Consultant Manager. The role is based in Auckland with modern office facilities available for collaborative workshops and team connection, supported by flexible work-from-home options.
QUALIFICATIONS & REQUIREMENTS:
- Solid operational experience gained directly within an accounting or bookkeeping practice environment
- Proven success in consultative problem solving, pre-sales, or technical solution design within complex environments
- Strong ability to communicate complex concepts simply and present engaging sessions or demonstrations to diverse audiences
- Deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems
- Practical experience or comfort leveraging modern productivity technologies, including AI tools, to build efficient solutions
- Highly developed interpersonal skills with confidence to navigate ambiguity and partner effectively across internal and external teams
