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Salary: USD 95,000 - 140,000 / annual
Placements AI is building an operating system for advertising, transforming how digital media publishers, broadcasters, retail media networks, and eCommerce businesses manage advertising operations through AI-powered technology and automation. The platform streamlines advertising sales, operations, billing, and revenue reporting.
As a Solutions Consultant, you will be the face of the company during customer implementation and ongoing growth. You'll collaborate with clients' business and technology stakeholders to implement solutions on the Placements platform, providing consultative recommendations on configuration and best practices. Your responsibilities include:
- Designing and configuring tailored solutions based on unique customer requirements
- Conducting requirements gathering, solution design, product configuration, data import/export, testing, and training across the full SaaS implementation lifecycle
- Creating and presenting product demonstrations customized to customer business needs
- Ensuring solution designs and system deliverables meet agreed-upon acceptance criteria
- Acting as a trusted advisor and customer advocate, bridging client needs with internal product and engineering teams
- Managing project scope, timelines, and stakeholder expectations
- Serving as a key partner in customer success and influencing product development through user feedback
You'll have significant ownership and responsibility for your work, with exposure to diverse projects and clients. The role emphasizes analytical prowess, technical aptitude, business judgment, and excellent project management skills. You'll need to quickly become an expert in Placements' functional and technical capabilities and related integration points.
The Solutions Consulting team reports to the Vice President of Professional Services. The company values personal development, respects work-life balance, and rarely requires work outside normal business hours.
REQUIREMENTS:
- 2+ years of hands-on experience in Professional Services, Enterprise Product Implementation, Technical Business Analyst, Revenue Operations, Sales Operations, or Data Analyst roles
- Excellent written and verbal communication skills
- Strong ability to understand and present complex technical capabilities to both technical and non-technical audiences
- Strong business process knowledge, process documentation, and process improvement skills
- Enterprise implementation experience across the full lifecycle: requirements gathering, solution design, product configuration, data import/export, testing, and training
- Demonstrated experience managing systems implementation rollouts across cross-functional groups
- Ability to creatively solve client requirements using product capabilities
- Admin-level experience in at least one system (Salesforce, Dynamics CRM, Zendesk, Intercom, Workato, ServiceNow, Tray.io, Netsuite, Workday, Oracle, or Ad Servers such as GAM, Freewheel, Xandr) is ideal
PREFERRED:
- Growth-stage SaaS, management consulting, or technical consulting experience
- SQL, data management, and data mapping experience
- Python experience (bonus)
- Ad Tech space experience (bonus)
