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Salary: USD 81,000 - 109,000 / annual
Braze is seeking a Solutions Consultant to join the Commercial, General Business segment, serving the Americas book of business. This is a pre-sales technical advisory role where you will be a trusted advisor to prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear.
You will blend storytelling and sales acumen with deep technical knowledge of how Braze's technology delivers customer value. Key responsibilities include:
• Positioning Braze's AI capabilities—including AI Decisioning Studio, AI Content Optimizer, and AI Agents—to sophisticated customers
• Acting as a technical thought leader across General Business verticals, customer types, and geographic markets
• Collaborating with sales, marketing, security, and product teams to build prospective customer confidence in Braze's capabilities
• Helping customers understand how Braze's composable intelligence platform enables autonomous, 1:1 personalized customer engagement
• Supporting cross-channel messaging, journey orchestration, and AI-powered decisioning use cases
• Traveling up to 50% at peak times
Braze is a leading customer engagement platform recognized as a Leader in marketing technology by industry analysts. The company has offices globally and is headquartered in New York.
REQUIREMENTS:
• Exemplary written and verbal communication skills with strong follow-up discipline
• Proven ability to listen deeply and understand customer problems
• Strong team player mentality
• High intellectual curiosity and growth mindset
• Experience selling into accounts with sophisticated Pre-sales Consulting or Sales Engineering teams
• Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (including HTML)
• Ability to work collaboratively across departments with a "get it done" attitude
