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Braze is seeking a Solutions Consultant to join its pre-sales team in Tokyo. This customer-facing role bridges technical expertise and creative storytelling to support the sales process for Braze's customer engagement platform.
You will work with prospective clients to understand their business challenges and demonstrate how Braze's platform—including cross-channel messaging, journey orchestration, AI-powered decisioning, and analytics—can solve their needs. The role involves building technical knowledge of B2C engagement marketing, mobile marketing automation, APIs, and analytics. You'll collaborate closely with sales, product, and customer success teams to deliver compelling technical demonstrations and proof-of-concept solutions.
Travel to client locations is expected at up to 30% at peak times. This is an opportunity to develop expertise in pre-sales solutions consulting while working with a global team in a fast-growing marketing technology company.
Braze is a publicly recognized leader in marketing technology, named a G2 Leader, a 2026 Best Place to Work by Built In, and certified as a Great Place to Work in multiple regions. The company emphasizes collaboration, intellectual curiosity, and work-life harmony.
**Requirements:**
- At least 2 years of career work experience
- Domain knowledge in two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (including HTML)
- Exemplary written and verbal communication skills with strong follow-up discipline
- Demonstrated ability to listen actively and understand customer problems
- Strong team player mentality and collaborative approach
- High intellectual curiosity and growth mindset
- Business-level Japanese and conversational English (required)
- Pre-sales Solutions Consulting or Sales Engineering experience is helpful but not required
