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Salary: USD 80,000 - 107,000 / annual
Braze is seeking a Solutions Consultant to join the Commercial, General Business segment, serving the Americas book of business. In this role, you will act as a trusted advisor to prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. You will be a critical member of the sales team, serving as a technical thought leader across General Business verticals, customer types, and geographic markets.
You will blend storytelling and sales acumen with deep technical knowledge of how Braze's technology delivers value. During the sales process, you will help "make it real" by building prospective customer confidence in Braze's capabilities and team. You will position Braze's latest AI capabilities—including AI Decisioning Studio, AI Content Optimizer, and AI Agents—to sophisticated customers.
Key responsibilities include:
- Partnering with Braze's sales, marketing, security, and product teams to expand thought leadership
- Being on the leading edge of new Braze capabilities and positioning them to customers
- Providing complete support to teammates across all departments with a "get it done" attitude
- Contributing to product strategy sessions, marketing positioning decisions, pricing and packaging discussions, and more
- Travel up to 50% at peak times
You will be widely recognized as a critical component of the Braze engine, with broad product knowledge that makes you a valued extended member of cross-functional teams.
REQUIREMENTS:
- Exemplary written and verbal communication skills with unparalleled follow-up abilities
- Proven ability to listen deeply and demonstrate understanding of customer problems
- Strong team player mentality
- High level of intellectual curiosity and desire to learn and grow
- Experience selling into accounts with sophisticated Pre-sales Consulting or Sales Engineering teams
- Domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (including HTML)
