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Salary: USD 103,650 - 197,550 / annual
GitLab is seeking a Public Sector Solutions Architect to serve as a trusted technical advisor to U.S. government customers. In this role, you will guide customers through the technical evaluation and validation stages of the sales cycle, helping them understand how GitLab's Enterprise Edition and DevSecOps platform addresses real business and mission outcomes.
Key responsibilities include:
- Engage with public sector customers onsite and remotely to provide technical expertise through tailored demos, technical presentations, and hands-on workshops
- Collaborate with the sales team to shape and execute account strategies that drive GitLab adoption within government environments
- Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, tender and audit support, and technical input into proposals
- Lead the creation of Customer Success Plans that capture technical success criteria and ensure smooth handoff from pre-sales to deployment
- Build and deepen relationships with technical and business stakeholders to make them advocates for GitLab
- Serve as the customer advocate internally, channeling feedback to Product, Sales, Marketing, and other teams to influence roadmap and messaging
- Maintain and expand expertise in GitLab and related technologies, creating reusable examples and assets for customers and partners
- Run Value Stream Assessments to identify opportunities for customers to improve software delivery with GitLab
You will work closely with sales and cross-functional GitLab teams in a distributed, asynchronous environment. The role is part of GitLab's Solutions Architect team, which helps government customers understand, evaluate, and adopt the GitLab DevSecOps platform while addressing unique public sector challenges such as security, compliance, and mission-critical software delivery.
Requirements:
- Background in technical pre-sales, consulting, or information technology roles, ideally with U.S. public sector or federal customers, where you guided customers through evaluations and solution design
- Hands-on experience using GitLab and familiarity with modern software development and operations practices, such as CI/CD, DevSecOps, and automation
- Experience with cloud computing platforms and related technologies in regulated or security-conscious environments
- Ability to connect technical solutions to measurable business or mission outcomes and advise senior stakeholders on tradeoffs and options
- Strong, confident communication and relationship-building skills, including leading customer meetings, demos, and value-focused conversations in close partnership with sales and cross-functional teams
- Openness to learning, seeking feedback, and building new skills, including familiarity with GitLab's Solutions Architect handbook and related resources
