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Salary: USD 140,000 - 180,000 / annual
Mesh is building infrastructure to enable consumers to pay and be paid with any asset, combining a powerful orchestration engine with a seamless consumer app. The company is backed by leading investors including SBI, Money Forward, Paradigm, Dragonfly, Galaxy, and PayPal Ventures.
As a Solutions Architect, you will guide customers from signed contract through live implementation and scaling. You'll serve as the technical expert on Mesh's APIs and SDKs, designing implementation strategies, mentoring customer engineering teams, and building playbooks that help companies across fintech, iGaming, payment service providers, and exchanges ship faster. You'll work closely with Sales (who owns the commercial relationship) and partner with Solutions Engineers and Support teams.
Key responsibilities include:
- Serve as a trusted solutions consultant, driving fast, successful customer implementations and adoption
- Design and deliver post-sales solutions (analytics, processes, documentation, infrastructure) that accelerate time to value
- Optimize tools and data (Gong, Pylon, Kapa, Datadog, Amplitude, AI self-service) to improve workflows and customer experience
- Guide customer engineering teams on SDK and API best practices to reduce timelines and scale rollouts
- Triage and resolve technical issues across customers and internal teams to maintain momentum
- Create playbooks and implementation guides to speed onboarding and drive usage
- Partner cross-functionally with executives, leading technical deep dives and platform optimization
- Stay current on crypto/fintech trends; travel occasionally (~1x/month)
Requirements:
- Bachelor's degree in Computer Science, Data, or equivalent hands-on experience
- 3+ years in solutions engineering, solutions architecture, technical project management, or support engineering—ideally leading implementations in a startup environment
- Strong communicator who builds trusted relationships with customers and cross-functional partners
- Proven hands-on experience designing, using, and troubleshooting APIs and integrations
- Comfortable managing multiple projects and priorities in a fast-paced environment
- Fluent in APIs, SDKs, and modern tooling (API management, reporting, AI/automation)
- Working knowledge of crypto and fintech, including blockchain technology, digital assets, regulatory considerations, and real-world use cases
- Experience on early-stage or founding teams strongly preferred
