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Solution Consultant - Small Enterprise (Boston - Hybrid)

Nexthink - Boston, MA, United States - Hybrid - posted 2026-09-15

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Salary: USD 142,500 - 168,750 / annual

Nexthink, a leader in digital employee experience management software, is seeking a Solution Consultant to support its commercial/small enterprise sales team. This is an inside sales engineering role supporting 4-6 Client Specialists, ideal for someone with 2-3 years of pre-sales experience looking for their next challenge. You will serve as the technical expert for the sales organization, working collaboratively with sales, professional services, customer success, and partners. Your focus will be on creating and delivering innovative presentations and value propositions that showcase the Nexthink platform, matching technical capabilities to required business outcomes for both executive and technical audiences. Key responsibilities include: - Provide day-to-day technical support on sales opportunities, including discovery meetings, technical presentations, product demonstrations, and closing activities - Engage with customers and prospects to demonstrate solutions and communicate core value propositions and market differentiators - Demonstrate how the Nexthink platform supports customer initiatives and delivers positive business outcomes - Partner with the sales team to qualify opportunities and align to business outcomes - Work with multiple customer stakeholders (End User Computing, IT Operations, IT Service Management) to illustrate relevant use cases - Complete technical sections of security questionnaires, RFIs, and RFPs - Run and facilitate technical validations with prospects, including POCs/POVs - Participate in webinars and marketing events - Occasional travel within the US and internationally The role is based in the Boston office with a hybrid schedule: 3 days per week in-office, 2 days work-from-home. Requirements: - 3+ years of experience in a presales or technical consulting role, ideally selling End User Computing SaaS/cloud-based solutions to mid-to-large sized businesses - Proven track record partnering with sales organizations to meet or exceed assigned revenue goals in high-velocity, transactional sales motions - Experience serving as a key technical resource introducing new technology into emerging markets - Experience in one or more of: Workplace/End User/Desktop Services management; Digital Experience Monitoring or similar end-user experience functions; Cloud, Windows 10, O365, or migration/release/change-related projects; ITIL framework, Service Lifecycle, or quality-of-service disciplines; Security, Governance, Risk, or Compliance disciplines - Demonstrated ability to navigate complex solutions environments - Strong business acumen with ability to translate business context into creative, pragmatic solutions - Entrepreneurial mindset: comfortable working independently with minimal guidance and good judgment on escalation - Tech-savvy with ability to quickly learn Nexthink's products, services, and business - Exceptional written, verbal, and interpersonal communication skills with presence to engage business owners and IT leaders - Team player who thrives in dynamic, fast-moving environments

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