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Nexthink is seeking a Solution Consultant specializing in Healthcare and Virtual Desktop Infrastructure (VDI) to join their North America presales team. This is a senior individual contributor role focused on supporting the sales organization and other solution consultants in achieving revenue goals through deep expertise in clinical healthcare IT environments.
Key Responsibilities:
- Serve as Nexthink's internal and external subject matter expert in clinical healthcare, evangelizing the platform's value and establishing thought leadership in the market.
- Provide deal qualification support by leveraging deep clinical healthcare and virtual apps/desktops expertise to help sales qualify leads and map them to measurable business outcomes.
- Deliver solution demonstrations showing how Nexthink supports healthcare-focused initiatives and delivers measurable value.
- Partner with End User Computing, IT Security, IT Operations, and IT Service Management teams to surface high-value use cases and drive account management.
- Lead large-scale healthcare transactions forward, leveraging industry knowledge to advance complex deals.
- Facilitate value-based workshops helping prospects discover how Nexthink addresses their strategic priorities and major challenges.
- Represent Nexthink as a speaker at company events and marketing initiatives, building the company's reputation in the clinical healthcare market.
- Conduct regular domestic travel to client sites across the USA, with occasional international travel.
The ideal candidate will act as an overlay specialist and SME, supporting both new and existing customers in the healthcare vertical with significant hands-on experience in virtual apps and virtual desktops within clinical healthcare settings.
Requirements:
- 5+ years in presales or technical consulting, ideally selling SaaS/Cloud solutions into clinical healthcare institutions.
- Hands-on, multi-site experience with Citrix, AVD, Windows 365, Omnissa Horizon, or Amazon WorkSpaces with deep platform expertise (not just broad familiarity).
- Experience inside multi-hospital systems or academic medical centers, including knowledge of EHRs (Epic, Oracle Health, Cerner), imaging workloads, and roaming clinical sessions (clinical-facing, not payer or back-office healthcare IT).
- Ability to translate technical performance metrics (e.g., logon times) into clinical impact and speak credibly with both CMIOs and virtualization architects.
- Capability to map and troubleshoot the full delivery path: device, network, gateway, broker, session host, profile, image, and application.
- Proven ability to scope technical evaluations, defend assumptions under scrutiny, and quantify business problems.
- Demonstrated understanding of healthcare IT support practices, challenges, and applications.
- Familiarity managing End User Computing or Desktop Services in a corporate environment.
- Knowledge of Digital Experience Monitoring or similar end-user experience functions.
- Strong communication skills with judgment to work independently, escalate appropriately, and engage confidently with senior leaders.
