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Veeva Systems is a public benefit corporation and pioneer in industry cloud for life sciences, helping companies bring therapies to patients faster. The company surpassed $3B in revenue last fiscal year and is one of the fastest-growing SaaS companies in history.
As a Solution Consultant for Clinical Operations, you will be an integral part of the sales team, partnering with account managers and market strategists as a product expert throughout the sales cycle. You will provide consultative expertise to Veeva's customers and prospects in China, focusing on clinical trial management and operational solutions.
Key responsibilities include:
- Working with account partners to identify customer business challenges, clinical trial objectives, and regulatory requirements
- Designing and presenting high-impact demonstrations, workshops, and Conference Room Pilots (CRPs) that showcase how Veeva Clinical Operations solutions drive business value, operational efficiency, and compliance
- Leading technical components of the sales cycle, including expert responses to RFPs and RFIs
- Managing and configuring Veeva Vault Clinical Operations demo environments to showcase latest features and clinical workflows
- Collaborating with cross-functional teams (Professional Services, Strategy, Customer Success) to ensure customer success and market feedback integration
- Supporting marketing and industry presence through content creation, product videos, and presentations at industry conferences and Veeva events (such as the China RDQ Summit)
- Traveling approximately 30-40% for customer engagements, primarily within China
Requirements:
- 5+ years of experience in Life Sciences Clinical Operations domain, including direct experience in Clinical Trial Management (CRA/CTA roles), Clinical IT Business Partner roles, or working for a clinical software solution vendor
- Hands-on experience with digital clinical platforms and e-Clinical solutions (e.g., Veeva Vault eTMF/CTMS or other legacy clinical systems)
- 2+ years of experience in software pre-sales (Solution Consulting) or software training for Life Sciences clinical organizations
- Strong understanding of clinical trial lifecycle, GCP compliance, and site-sponsor collaboration workflows
- Excellent presentation, demonstration, and communication skills
- Professional working proficiency in English and Mandarin Chinese
- Energetic self-starter capable of working independently in a fast-paced environment
Nice to have:
- Familiarity with SaaS/Cloud architecture and clinical software integration models
- Hands-on experience with Veeva Vault Platform and Veeva Vault Clinical Suite (eTMF, CTMS, Site Connect, Payments)
- Direct working experience in a pharmaceutical company, Biotech, or CRO in clinical operations
