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Certa is an AI-first third-party risk management (TPRM) platform used by Fortune 500 companies and fast-growing startups to onboard, assess, and monitor vendors, suppliers, and partners across risk, compliance, and ESG. The company has processed over 10 million entities for 100,000+ users across 120+ countries and is backed by Fin Capital, Vertex Ventures, and Point72 Ventures.
As Solution Architect, you will be the primary functional lead on Certa implementations, sitting at the intersection of business consulting and technical delivery. You will translate complex client requirements into scalable platform solutions, own solution design from discovery through go-live, and serve as a trusted advisor to stakeholders ranging from procurement leads and risk officers to CIOs and CPOs.
Key responsibilities include:
- Lead end-to-end solution design for Certa implementations, translating client TPRM frameworks, risk processes, and business requirements into scalable, best-practice configurations. Own the solution blueprint and technical design documentation for each engagement.
- Design and build workflow automation, intake forms, approval routing, risk scoring models, reporting, and integration patterns (APIs, SSO/SAML, ERPs, GRC tools, procurement systems), driving to high-quality, on-time go-live.
- Lead discovery workshops and requirements-gathering sessions across procurement, compliance, legal, IT, and risk functions, acting as a trusted advisor on TPRM, supplier onboarding, and procurement automation best practices. Facilitate process-mapping and gap-analysis exercises.
- Manage client expectations proactively around scope, feasibility, and trade-offs. Produce high-quality solution documentation, configuration guides, and knowledge-transfer materials that enable long-term client self-sufficiency.
- Support and mentor junior Implementation Consultants through technical guidance and design reviews. Contribute reusable accelerators, templates, and playbooks while staying current on platform releases and emerging TPRM, ESG, and procurement trends.
Certa is a remote-first company with office locations in London, San Francisco, and Jaipur available for collaboration.
REQUIREMENTS:
- Domain experience: 5+ years in TPRM, vendor/supplier management, procurement, GRC, or supply chain operations, with solid understanding of the enterprise vendor lifecycle (onboarding, due diligence, risk assessment, contract management, off-boarding) and familiarity with frameworks such as ISO 27001, SOC 2, GDPR, or DORA.
- Implementation consulting: 3+ years of hands-on implementation consulting delivering enterprise SaaS or workflow automation (ideally TPRM, procurement, or related domains), with proven track record leading full-cycle implementations from discovery through go-live at complex enterprise clients, across Agile, Waterfall, or hybrid methodologies.
- Technical skills: Proficiency configuring no-code/low-code workflow or BPM platforms (Certa, Appian, Pega, Salesforce, or ServiceNow), working knowledge of integration patterns (REST APIs, webhooks, SSO/SAML, data import/export), and ability to read JSON/XML (basic scripting or query experience a plus).
- Landscape & tooling: Awareness of the TPRM/procurement technology landscape (Coupa, Ariba, ServiceNow, Archer, OneTrust, or comparable), and proficiency with project and documentation tooling (JIRA, Confluence, Visio, Lucidchart, or equivalents).
- Communication & mindset: Exceptional communicator who translates technical concepts for business stakeholders and business context for technical teams. Structured analytical thinker comfortable with ambiguity, highly organized and self-directed in a fast-paced, remote-first environment, with client-centric commitment to delivering value and building long-term trusted relationships.
