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Salary: USD 170,000 - 197,000 / annual
Parloa is an enterprise-grade conversational AI platform that has powered over one billion customer interactions for global brands like IKEA and Booking.com. The company is backed by leading investors including General Catalyst, EQT Ventures, and Altimeter Capital, and is scaling to become the category leader in agentic AI for customer experience.
As Social & Influence Lead, you will own how Parloa shows up in the conversations shaping the market. This is not a passive social media management role—it's an influence-building position focused on making Parloa's corporate channels worth following, positioning executives as influential voices, and building relationships with key industry figures and communities.
Key responsibilities include:
- Defining Parloa's voice and messaging across LinkedIn, X, and emerging social platforms
- Creating compelling content from launches, industry news, research, events, and company moments
- Connecting and amplifying ideas from executives, creators, customers, and industry voices
- Experimenting with diverse content formats including writing, video, data visualization, and humor
- Planning and executing the social media editorial calendar
- Owning social media KPIs and using data to identify growth opportunities
- Managing external agencies and partners while maintaining accountability
- Making editorial decisions that prioritize authentic engagement over obligatory posting
Parloans operate with high ownership expectations, moving quickly on emerging opportunities and pushing for stronger points of view when needed. The company has grown beyond the earliest startup phase but maintains startup intensity: fast execution, direct feedback, and meaningful contribution expected from day one.
Requirements:
- More than 5 years of experience managing social media and growing online communities
- Exceptional editing and writing skills with ability to identify compelling hooks and maintain sharp, human voice
- Deep understanding of how ideas, people, and narratives spread online, with genuine immersion in B2B tech
- Demonstrated ability to identify what makes individuals and brands worth following
- Experience managing agencies and external partners without becoming dependent on them
- Proven ability to build genuine relationships with influential people
- Comfort pushing for stronger points of view and moving quickly when opportunities emerge
