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Platzi is Latin America's leading online education platform, serving over 6 million students and 1,000+ corporate clients with courses in AI, Cybersecurity, English, Technology, and Leadership. The company operates remotely but values in-person customer interactions.
You will manage and optimize inbound sales channels while identifying and pursuing outbound opportunities for SMB customers. Your core responsibilities include qualifying inbound leads, guiding prospects through the sales funnel with a focus on closing deals, and maintaining high operational standards by accurately tracking all activities in the CRM. You'll collaborate closely with marketing and customer success teams to ensure smooth handoffs from lead generation to customer onboarding, analyze sales metrics to improve processes, and build strong relationships as the primary point of contact for potential customers. You'll also provide regular feedback to the marketing team on lead quality and demonstrate exceptional closing skills to convert prospects into satisfied clients.
Platzi offers a comprehensive remote-first package including hardware (laptop, smartphone, desk, ergonomic chair, monitor), professional development books via Kindle, extended maternity/paternity leave, equity options for all team members, 15 days annual vacation, four covered online therapy sessions, in-person team syncs throughout the year, and an annual week-long company gathering (Villa Platzi) for team building and strategic planning.
**Requirements:**
- 3+ years of sales experience, preferably in SaaS, telcos, insurance, or training industries
- Proven track record of meeting or exceeding sales targets through outbound channels; inbound sales experience is a plus
- Exceptional organizational skills with attention to detail and commitment to operational excellence
- Strong communication and interpersonal skills with ability to build rapport quickly
- Proficiency in CRM software and sales tools; HubSpot or Salesforce experience is a plus
- Ability to work independently and as part of a team, managing multiple leads and priorities
- Results-oriented mindset with adaptability to changing priorities
- Experience in fast-paced startup environments is a plus
- English B2 level or higher
