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Platzi is Latin America's leading online education platform, serving over 6 million students and 1,000+ corporate clients with courses in AI, Cybersecurity, English, Technology, and Leadership. The company operates remotely but values in-person customer interactions.
You will manage and optimize inbound sales channels while identifying and pursuing outbound opportunities for SMB customers. Your core responsibilities include qualifying inbound leads, guiding prospects through the sales funnel with a focus on closing deals, and maintaining high operational standards by accurately tracking all activities in the CRM. You'll collaborate closely with marketing and customer success teams to ensure smooth handoffs from lead generation to customer onboarding, analyze sales metrics to improve processes, and build strong relationships with potential customers as their trusted advisor. You'll also provide regular feedback to the marketing team on lead quality and conversion opportunities.
This role requires exceptional closing skills, strong organizational abilities, and a detail-oriented approach to sales operations. You'll work independently and as part of a team, managing multiple leads and priorities in a fast-paced, distributed environment.
Platzi offers comprehensive benefits including fully provided hardware (laptop, monitor, ergonomic setup), professional development books via Kindle, extended maternity/paternity leave, equity options for all team members, 15 days annual vacation, online therapy coverage, and annual in-person team gatherings.
**Requirements:**
- 3+ years of sales experience, preferably in SaaS, telcos, insurance, or training industries
- Proven track record of meeting or exceeding sales targets through outbound channels; inbound sales experience is a plus
- Exceptional organizational skills with attention to detail and commitment to operational excellence
- Strong communication and interpersonal skills with ability to build rapport quickly
- Proficiency in CRM software; HubSpot or Salesforce experience is a plus
- Ability to work independently and manage multiple leads and priorities simultaneously
- Results-oriented mindset with adaptability to changing priorities
- Experience in fast-paced, startup environments is a plus
- English B2 level or higher
