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Zipline is the world's largest autonomous drone delivery service, operating on four continents and completing millions of deliveries of blood, vaccines, medical supplies, food, and retail products. The company has flown over 140 million commercial autonomous miles and makes a delivery somewhere in the world every 30 seconds.
As a Site Launcher, you are the on-the-ground point person responsible for bringing new Zipline charging locations and partner sites into operational service. You will turn launch plans into coordinated action by bringing teams together, verifying readiness, resolving blockers, and carrying each assigned site through first deliveries and handoff to ongoing operations.
This is a hands-on individual contributor role with real ownership. You will run day-to-day site execution without constant direction, lead people who do not report to you, and make sound decisions as conditions change. You work closely with the Launch Manager on broader planning and major tradeoffs, while owning daily priorities, follow-through, and clear communication from the field. You know when to act independently, when to bring in a functional expert, and when to escalate.
Key responsibilities include: serving as the primary day-to-day coordination point for assigned sites from pre-launch through launch, early operations, and handoff; maintaining site-level launch plans with clear milestones, dependencies, owners, and deadlines; aligning infrastructure, permitting, regulatory, flight operations, maintenance, commercial, and partner teams around the launch plan; walking the site and validating progress against required gates; identifying risks early and driving mitigations; providing concise, accurate field updates on readiness, changes, blockers, and schedule impact; completing a clear operational handoff to the receiving team; and capturing field learnings to improve future launches.
Success means sites are genuinely ready to launch, teams know what comes next, and risks are visible early enough to act.
REQUIREMENTS:
- Typically 3–5 years of relevant experience in field operations, deployment, logistics, project coordination, or physical-site launches, or equivalent hands-on experience
- Experience owning a project, rollout, or operational workstream through completion in an environment with multiple teams and time-sensitive dependencies
- Sound judgment and autonomy: ability to prioritize, make decisions within scope, and recognize when issues need escalation
- Ability to lead without formal authority, build trust with field teams and partners, and hold others accountable constructively
- Clear written and verbal communication, including concise status updates that distinguish confirmed facts from assumptions
- Strong organization, attention to detail, and follow-through, with composure to adapt when plans change
- Comfort working on-site and traveling frequently to U.S. launch locations (approximately 50% travel expected)
- Experience with physical infrastructure, construction, or real estate is helpful but not required
