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Salary: USD 126,347 - 164,252 / annual
Cortica is a rapidly growing healthcare company pioneering treatment methods for children with neurodevelopmental differences. The Site Director serves as the senior leader responsible for all aspects of operations, performance, and culture at a single Cortica center.
You will lead a multidisciplinary team of clinical and administrative professionals, including ABA therapists, speech-language pathologists, occupational and physical therapists, music therapists, clinical social workers, medical practitioners, and operations administrative staff. Your responsibilities include:
**Leadership & Team Development:**
- Manage, coach, and develop clinical and administrative leaders across all service lines to build a high-performing, collaborative site team
- Foster a culture of accountability, transparency, and continuous improvement aligned with Cortica's values
- Mentor emerging leaders and ensure succession readiness
- Maintain daily on-site leadership presence and ensure leadership coverage during business hours
**Operations & Performance:**
- Serve as primary owner of site-level performance, aligning daily operations with clinical, financial, and growth objectives
- Lead execution of site strategic goals in partnership with the Area Director
- Ensure seamless coordination and operational flow across disciplines, optimizing resource utilization and patient throughput
- Oversee regulatory compliance, facility safety, and operational readiness
- Manage the administrative team to ensure the facility meets standards for safety, branding, cleanliness, and clinical excellence
**Financial Management:**
- Manage the site's Profit & Loss (P&L) performance by monitoring operational expenses and maintaining financial health
- Execute strategies to drive revenue and contain cost efficiencies
- Use financial and productivity data to set targets, inform decisions, and hold teams accountable
- Partner with finance and area director on budget forecasting, invoice validation, and inventory oversight
**Talent & Hiring:**
- Identify and open new roles based on patient demand and site capacity needs
- Actively participate in the interview and selection process
- Collaborate with Talent Acquisition to refine hiring strategies and develop site-level solutions
**Clinical & Patient Care:**
- Collaborate with interdisciplinary clinical leaders to ensure alignment with clinical excellence standards
- Actively engage in addressing complex client situations, service issues, or escalations
- Ensure implementation and integration of the Cortica Care Model across all departments
- Oversee resolution of patient questions and concerns with timely, professional, and compassionate communication
**Additional Responsibilities:**
- Represent the site in area or company-wide operational leadership meetings
- Serve as a local leader for new initiatives, pilots, or process changes
- Partner with Area Director and corporate teams on expansion planning and center readiness
- Lead site events, trainings, team huddles, and community-building activities
- Travel occasionally for trainings, conferences, or area initiatives
**Requirements:**
- Master's degree in a clinical discipline
- 5+ years of management experience in office settings, preferably in healthcare, leading cross-functional teams
- 2+ years of P&L management experience
